## What you can do with this document You can get information about the hotel's general description, location, amenities, and facilities. You can also answer guest questions about policies (check-in/out, cancellation, pets, accessibility), pricing behavior and seasonality, and meeting or event spaces. Use the FAQ section to respond to specific guest queries. --- # Hotel Description ## Hotel General Description: The hotel is located in Colombia. - The hotel has a five-star rating. - It is a medium-sized hotel with 87 rooms. - The hotel falls into the following categories: business, leisure, city, luxury and family. ## Hotel Extended Description: -Description : A outdoor pool, a hot tub, and luxurious amenities with marble floors and stone columns await you in this hotel in Cartagena. Located just 2 blocks from the sea, the hotel also offers wellness facilities and free Wi-Fi. At the Charleston Santa Teresa Cartagena, you can book snorkeling and diving excursions as well as arrange tours to explore the bay. Also, visit the San Pedro Claver Church just a 5-minute walk away. The elegant rooms feature air conditioning, minibars, and cable TV. The complete bathrooms are equipped with bathtubs, slippers, complimentary toiletries, and bathrobes. The restaurant of Charleston serves you international cuisine and a selection of pizzas. Transfers to the airport Rafael Nunez, located 4.9 km away, can be arranged for an additional fee. -Reviews : Some reviews from users are: - "The staff is very friendly and helpful, beautiful rooftop terrace with swimming pool and a view of the domes of the old town and the sea, excellent breakfast." - "The hotel staff is always cheerful and very service-oriented." - "Excellent service. Kudos to front desk agent Yarledis. She went above and beyond to ensure our stay was great. A small hiccup with our room due to a construction issue, she attended to us personally arranging various choices of rooms for us. Always a..." - "Beautiful building in a classic style to fit with the heritage area. Great people, great service, great location, good pool and rooftop area." - "The hotel is very beautiful, fantastic staff & superb location." - "Great location, great pool on the rooftop. Clean room." - "An amazingly luxurious experience in a beautiful hotel. Staff were exceptional, particularly Felix and his team on the rooftop. Room was super comfortable. Excellent location right in the middle of the old city." - "Nice hotel. Nice staff. Nice breakfast. Well located. Nice terraces. Nice sea view. Nice town view." - "The hotel is beautiful and well located. The staff were very helpful. The breakfast was very good. Nice toiletries. The terrace on the plaza is very nice and lively and the terrace on the rooftop has an amazing view. Although it’s a big hotel it..." - "Amazing rooftop pool area for relaxation, historic city views and sunsets! Very nice rooms. Very good location, away from the hustle and bustle, but close to all." -Beach proximity : The hotel, located just 2 blocks from the sea, also offers wellness facilities and free Wi-Fi. -Pool information : Ein außenpool, ein whirlpool sowie eine luxuriöse ausstattung mit marmorböden und steinsäulen erwarten sie in diesem hotel in cartagena." additionally, "amazing rooftop pool area for relaxation, historic city views and sunsets! -Gym information : Fitnesscenter" is listed among the facilities available at the charleston santa teresa cartagena. the tone used to attract health-conscious guests is subtly implied through the inclusion of the fitness center as part of the hotel's amenities, suggesting a commitment to wellness and active lifestyles. the overall luxurious description of the hotel, including features like the "außenpool" (outdoor pool) and "spa & wellnesscenter," further enhances the appeal to guests who prioritize health and fitness during their stay -Restaurant information : The restaurant des Charleston serves you international cuisine and a selection of pizzas -Hotel amenities : An outdoor pool, a whirlpool, and luxurious furnishings with marble floors and stone columns await you in this hotel in Cartagena. Additionally, the hotel features a fitness center and a spa & wellness center. Guests can also enjoy snorkeling and diving excursions and tours to explore the bay. The reviews highlight a beautiful rooftop terrace with swimming pool and an amazing rooftop pool area for relaxation, historic city views, and sunsets! -Family amenities : Family room ## Hotel Location Information: This hotel is located in an area with high hotel competition, characterized by a significant density of hotels in its surroundings. - It is situated in one of the city's finest gastronomic areas. - The hotel is one of the nearest to monuments Colombian Marino, Monument to the Palenqueras, to museums Caribbean Naval Museum. - The hotel is within walking distance of monuments Colombian Marino, Monument to the Palenqueras, Simon Bolívar, Pegasos, of museums Museum of the Emerald, National Historical Museum of Cartagena, Caribbean Naval Museum. - The hotel is near to monuments Gabriel García Márquez - final resting place, José Fernandez de Madrid, María Mulata, to stations Center. - It is well-connected to public transportation, being able to walk to stations Center. Hotel Market: Hotel clients are mostly foreigners - The countries from which the hotel receives the most visitors are United States, Colombia. ## Hotel Stationality: This property does not have more demand on weekends - In this property price does not go up when demand goes up - In this property the high season goes: , from the fortnight of 12 of March to the fortnight of 17 of June from the fortnight of 27 of August to the fortnight of 04 of November - In this property the mean lead time is 73.669, with 80% of the users with lead time between 42.721 and 120.411 - This property is not closed on any period of the year - In this property there is no peak dates # Frequently Asked Questions (FAQs) What is the official name of the property? The official name of the hotel is Charleston Santa Teresa Cartagena. [Related terms: property name, hotel title, establishment name] Where is Charleston Santa Teresa Cartagena located? Charleston Santa Teresa Cartagena is located at Cartagena, Colombia. [Related terms: address, directions, whereabouts, neighborhood, map location, surroundings] What is the official website of Charleston Santa Teresa Cartagena? You can visit the official website at https://www.hotelcharlestonsantateresa.com. [Related terms: website, link, homepage, web address, online site] Which languages are spoken by the staff at Charleston Santa Teresa Cartagena? The staff at Charleston Santa Teresa Cartagena speaks: Spanish, English. [Related terms: multilingual staff, translators] What are the check-in and check-out hours at Charleston Santa Teresa Cartagena? Check‑in from 15:00; check‑out by 12:00. [Related terms: arrival time, departure time, check-in policy, check-out policy, front desk hours] What is the cancellation policy at Charleston Santa Teresa Cartagena? Policies vary by room type and rate. [Related terms: refund policy, booking cancellation, modify reservation, cancel rules, money back] Which payment options are accepted at Charleston Santa Teresa Cartagena? Charleston Santa Teresa Cartagena accepts the following payment methods: Accepts major cards like Visa, Mastercard, AmEx, Diners and cash. [Related terms: credit cards, accepted cards, cash payment, methods of payment, visa, mastercard] Are there any additional fees or taxes at Charleston Santa Teresa Cartagena? Yes, please note the following charges: The 19% VAT amount is reported. [Related terms: taxes, extra charges, tourist tax, resort fee, surcharges, hidden costs] Does Charleston Santa Teresa Cartagena have any seasonal closures? No, Charleston Santa Teresa Cartagena operates year-round without specific seasonal closures. [Related terms: closed dates, off-season, winter closure, unavailable periods, seasonal availability] Are pets allowed at Charleston Santa Teresa Cartagena? No, Charleston Santa Teresa Cartagena does not allow pets. [Related terms: dogs allowed, cats allowed, pet friendly, animal policy, dog friendly] Does Charleston Santa Teresa Cartagena offer accessible rooms for guests with disabilities? Yes, Charleston Santa Teresa Cartagena offers accessible facilities. The facilities are accessible and we have one room for people with reduced mobility.. [Related terms: disabled access, handicap accessible, mobility impaired, wheelchair friendly rooms, ADA compliance] Does Charleston Santa Teresa Cartagena follow sustainability practices? Yes, Charleston Santa Teresa Cartagena has the following sustainability policies in place:. [Related terms: eco-friendly, green hotel, environmental policy, recycling, carbon footprint] Is smoking allowed at Charleston Santa Teresa Cartagena? The hotel is 100% smoke-free; there are no designated smoking areas.. [Related terms: smoking policy, non-smoking, designated smoking area, cigarettes, vaping] How is the key collection managed at Charleston Santa Teresa Cartagena? Key card access at reception; contactless check‑in available. [Related terms: picking up keys, entry access, smart lock, keypad, access code] Does Charleston Santa Teresa Cartagena have parking? No, Charleston Santa Teresa Cartagena does not have parking facilities. [Related terms: car park, garage, valet parking, vehicle storage, parking lot] Does Charleston Santa Teresa Cartagena have a lobby? Yes, Charleston Santa Teresa Cartagena features a lobby area.. [Related terms: reception area, waiting area, entrance hall, foyer] Are there elevators at Charleston Santa Teresa Cartagena? Yes, Charleston Santa Teresa Cartagena is equipped with elevators.. [Related terms: lifts, accessible access, floors access] Does Charleston Santa Teresa Cartagena have a garden or terrace? Yes, Charleston Santa Teresa Cartagena features a garden or terrace. Terrace and rooftop terrace. [Related terms: courtyard, outdoor space, park, green area, patio] Is there a picnic area at Charleston Santa Teresa Cartagena? No, Charleston Santa Teresa Cartagena does not have a picnic area. [Related terms: outdoor dining, picnic tables, alfresco dining area] Does Charleston Santa Teresa Cartagena offer BBQ facilities? No, Charleston Santa Teresa Cartagena does not have BBQ facilities. [Related terms: barbecue, grill, grilling facilities, outdoor cooking] Is there a shared kitchen at Charleston Santa Teresa Cartagena? No, Charleston Santa Teresa Cartagena does not have a shared kitchen. [Related terms: communal kitchen, cooking facilities, guest kitchen, self-catering] Does Charleston Santa Teresa Cartagena have a kids' club or play area? No, Charleston Santa Teresa Cartagena does not have a kids' club. [Related terms: children's club, kids activities, childcare, miniclub, playgroup] Is there a shared lounge or TV area at Charleston Santa Teresa Cartagena? Yes, Charleston Santa Teresa Cartagena has a shared lounge/TV area. Wheelchair‑accessible lounge area available. [Related terms: common room, tv room, relaxation area, social space] Is there a chapel or shrine at Charleston Santa Teresa Cartagena? Yes, there is a chapel or shrine on-site. We have a chapel, but it's used as an event hall. [Related terms: prayer room, worship place, meditation room, church] Are toilets with grab rails available at Charleston Santa Teresa Cartagena? Yes, toilets with grab rails are available.. [Related terms: safety bars, accessible bathroom, handrails, disabled toilet features] Is Charleston Santa Teresa Cartagena wheelchair accessible? Yes, the property is wheelchair accessible.. [Related terms: ramp access, elevator access, mobility friendly, step-free access] Does Charleston Santa Teresa Cartagena have a business center? No, Charleston Santa Teresa Cartagena does not have a business center. [Related terms: co-working space, office facilities, computer room, printing services] Are there conference rooms at Charleston Santa Teresa Cartagena? Yes, conference rooms are available. up to 220 guests. [Related terms: event space, convention room, seminar room, auditorium] Does Charleston Santa Teresa Cartagena offer meeting rooms? Yes, meeting rooms are available.. [Related terms: boardroom, meeting space, work room] Is there a banquet hall at Charleston Santa Teresa Cartagena? Yes, a banquet hall is available.. [Related terms: ballroom, event hall, reception hall, party venue] Does Charleston Santa Teresa Cartagena offer fax and photocopying services? Yes, fax and photocopying services are available.. [Related terms: printing, copy machine, office services, scanning] Does Charleston Santa Teresa Cartagena have a 24-hour front desk? Yes, the front desk operates 24/7.. [Related terms: 24/7 reception, night porter, always open reception, front desk] Is early check-in available at Charleston Santa Teresa Cartagena? Yes, early check-in is possible. Early check‑in available subject to request and fees.. [Related terms: arrive early, morning check-in, flexible arrival] Is late check-out available at Charleston Santa Teresa Cartagena? Yes, late check-out is possible. Late check‑out available subject to request and fees.. [Related terms: leave late, extended stay, afternoon departure] Does Charleston Santa Teresa Cartagena offer self check-in? No, self check-in is not available. [Related terms: contactless check-in, keyless entry, online check-in, digital key] Is there a concierge service at Charleston Santa Teresa Cartagena? Yes, concierge service is available. Concierge services available for tours, tickets and guest assistance. [Related terms: guest services, ticket booking, tour assistance, help desk] Are lockers available at Charleston Santa Teresa Cartagena? No, lockers are not available. [Related terms: storage lockers, secure storage, safe storage] Does Charleston Santa Teresa Cartagena offer baggage storage? Yes, baggage storage is available.. [Related terms: luggage storage, leave bags, suitcase storage, cloakroom] Is there an ATM at Charleston Santa Teresa Cartagena? No, there is no ATM on-site. [Related terms: cash machine, money withdrawal, bank machine] Does Charleston Santa Teresa Cartagena offer currency exchange? Yes, currency exchange services are available.. [Related terms: change money, foreign exchange, forex, convert currency] Is a wake-up service available at Charleston Santa Teresa Cartagena? Yes, a wake-up service is available.. [Related terms: morning call, alarm call, wake up service] Does Charleston Santa Teresa Cartagena offer organized activities? Yes, organized activities are available for guests. Tour and ticket assistance and activity bookings offered via concierge. [Related terms: tours, group events, entertainment program, daily activities] Does Charleston Santa Teresa Cartagena have an airport shuttle? Yes, an airport shuttle is available. Shuttle from Rafael Núñez Airport available on request for a fee of approximately USD 32 per vehicle. [Related terms: airport transfer, airport taxi, flight pick-up, airport transport] Does Charleston Santa Teresa Cartagena offer a shuttle service? Yes, a shuttle service is available. 24‑hour transportation service. [Related terms: local shuttle, transport service, free ride, bus service] Does Charleston Santa Teresa Cartagena offer car rental services? Yes, car rental services are available. cars available for rent through hotel transportation service. [Related terms: hire car, rent a vehicle, auto rental] Are bicycles available for rent at Charleston Santa Teresa Cartagena? Yes, bicycle rental is available.. [Related terms: bike hire, cycling, rent bikes, mountain bikes] Can I buy public transport tickets at Charleston Santa Teresa Cartagena? No, public transport tickets are not sold on-site. [Related terms: bus tickets, metro pass, train tickets, transit card] Does Charleston Santa Teresa Cartagena have a restaurant? Yes, Charleston Santa Teresa Cartagena has a restaurant on-site. Three on‑site restaurants: Harry’s Cartagena offers international & Colombian fusion by chef Harry Sasson Plaza Santa Teresa offers a casual courtyard dining option. Its open Monday to Thursday from 17:00 to 10:30 and Friday to Sunday from 17:00 to 11:30. La Terraza has a rooftop with city views. Its open daily from 07:00 to 19:00. This is also the place of the breakfast being served daily from 06:30 to 10:30.. [Related terms: dining, place to eat, bistro, cafe, food service] Is there a bar at Charleston Santa Teresa Cartagena? Yes, there is a bar at the hotel.. [Related terms: cocktails, pub, drinks, lounge bar, wine bar] Is there a snack bar at Charleston Santa Teresa Cartagena? Yes, a snack bar is available. There is a bar by the pool that serves light meals and refreshments—“for guests only”—and there is another one next to the main restaurant that is open to the public.. [Related terms: light bites, coffee shop, deli, quick food] Does Charleston Santa Teresa Cartagena offer room service? Yes, room service is available. Room service offered including meals delivered to room.. [Related terms: in-room dining, food delivery, meal service in room] Can I have breakfast in my room at Charleston Santa Teresa Cartagena? Yes, breakfast in the room is available. Room service breakfast is available for a fee. [Related terms: morning meal delivery, breakfast service] Does Charleston Santa Teresa Cartagena provide packed lunches? Yes, packed lunches are available.. [Related terms: picnic food, takeaway meal, boxed lunch, meal to go] Are there vending machines at Charleston Santa Teresa Cartagena? No, there are no vending machines. [Related terms: drinks machine, snack machine, automatic dispenser] Is there a kid-friendly buffet at Charleston Santa Teresa Cartagena? No, a kid-friendly buffet is not available. [Related terms: children's menu, kids food, family dining] Does Charleston Santa Teresa Cartagena have a tennis court? No, Charleston Santa Teresa Cartagena does not have a tennis court. [Related terms: play tennis, racket sports, tennis equipment] Is there a golf course at Charleston Santa Teresa Cartagena? No, there is no golf course on-site. [Related terms: golfing, putting green, driving range, 18 holes] Does Charleston Santa Teresa Cartagena have a cinema room? No, Charleston Santa Teresa Cartagena does not have a cinema room. [Related terms: movie theater, screening room, film projection] Is there a library at Charleston Santa Teresa Cartagena? No, Charleston Santa Teresa Cartagena does not have a library. [Related terms: reading room, books, quiet area, study] Does Charleston Santa Teresa Cartagena have a casino? No, Charleston Santa Teresa Cartagena does not have a casino. [Related terms: gambling, slot machines, poker tables, betting] Is there a nightclub or DJ at Charleston Santa Teresa Cartagena? No, there is no nightclub or DJ at the hotel. [Related terms: disco, party, dancing, music venue, evening entertainment] Does Charleston Santa Teresa Cartagena have karaoke? No, karaoke is not available. [Related terms: singing, music entertainment] Is there a shopping area at Charleston Santa Teresa Cartagena? Yes, there is a shopping area. Hotel is within walking distance of many shops and designer stores in the walled city.. [Related terms: boutiques, retail stores, shops, souvenirs] Is there a minimarket at Charleston Santa Teresa Cartagena? Yes, there is a minimarket on-site. Shops and small convenience stores nearby in historic center.. [Related terms: convenience store, grocery shop, kiosk, essentials shop] Are beach umbrellas and loungers available at Charleston Santa Teresa Cartagena? Yes, beach umbrellas and loungers are provided.. [Related terms: sun beds, beach chairs, parasols, beach service] Does Charleston Santa Teresa Cartagena offer wedding planning services? Yes, wedding planning services are available.. [Related terms: marriage services, event planner, bridal services, wedding venue] Is babysitting service available at Charleston Santa Teresa Cartagena? No, babysitting service is not available. [Related terms: nanny, child care, baby sitting, kids supervision] Does Charleston Santa Teresa Cartagena have entertainment staff? No, there is no entertainment staff. [Related terms: animation team, animators, activity leaders, resort entertainment] Does Charleston Santa Teresa Cartagena have an indoor swimming pool? No, Charleston Santa Teresa Cartagena does not have an indoor swimming pool. [Related terms: heated pool, inside pool, covered pool] Does Charleston Santa Teresa Cartagena have an outdoor swimming pool? Yes, Charleston Santa Teresa Cartagena features an outdoor swimming pool. Rooftop pool with panoramic views of the city.. [Related terms: outside pool, lido, sun deck pool, infinity pool] Is there a kids' pool at Charleston Santa Teresa Cartagena? No, there is no kids' pool. [Related terms: paddling pool, children's pool, splash pool, shallow pool] Are sun umbrellas available at Charleston Santa Teresa Cartagena? Yes, sun umbrellas are available.. [Related terms: pool umbrellas, shades, parasols, sun protection] Does Charleston Santa Teresa Cartagena have a spa? Yes, Charleston Santa Teresa Cartagena features a spa and wellness center. Santa Teresa Spa & Wellness with massages, rituals, jacuzzi/hot tub and beauty treatments.. [Related terms: wellness center, massages, treatments, relaxation center, health spa] Is there a sauna at Charleston Santa Teresa Cartagena? Yes, a sauna is available.. [Related terms: dry heat bath, finnish sauna, sweat lodge] Is there a steam room at Charleston Santa Teresa Cartagena? Yes, a steam room is available.. [Related terms: steam bath, vapor room, wet sauna] Does Charleston Santa Teresa Cartagena have a hammam? No, Charleston Santa Teresa Cartagena does not have a hammam. [Related terms: turkish bath, moorish bath, public bath] Is there a solarium at Charleston Santa Teresa Cartagena? Yes, a solarium is available.. [Related terms: tanning bed, sun room, sunbathing area] Does Charleston Santa Teresa Cartagena have a private beach? No, Charleston Santa Teresa Cartagena does not have a private beach. [Related terms: exclusive beach, hotel beach, seaside access, beachfront] Are body treatments available at Charleston Santa Teresa Cartagena? Yes, body treatments are available.. [Related terms: scrubs, wraps, facials, exfoliation, beauty treatments] Is there a hair salon at Charleston Santa Teresa Cartagena? Yes, a hair salon is available.. [Related terms: hairdresser, barber, stylist, beauty salon] Does Charleston Santa Teresa Cartagena offer yoga classes? No, yoga classes are not offered. [Related terms: pilates, stretching, meditation class, wellness sessions] Does Charleston Santa Teresa Cartagena have a fitness center or gym? Yes, a fitness center/gym is available.. [Related terms: gymnasium, workout room, weights room, cardio equipment, exercise facilities] Are fitness classes available at Charleston Santa Teresa Cartagena? No, fitness classes are not offered. [Related terms: aerobics, group workout, personal training, gym classes] Is daily housekeeping provided at Charleston Santa Teresa Cartagena? Yes, daily housekeeping is provided.. [Related terms: room cleaning, maid service, bed making, tidy up] Does Charleston Santa Teresa Cartagena offer laundry services? Yes, laundry services are available.. [Related terms: washing service, clothes washing, laundromat, self-service laundry] Is ironing service available at Charleston Santa Teresa Cartagena? Yes, ironing service is available.. [Related terms: pressing service, clothes ironing] Does Charleston Santa Teresa Cartagena offer dry cleaning? Yes, dry cleaning services are available.. [Related terms: professional cleaning, suit cleaning, delicate garment cleaning] Does Charleston Santa Teresa Cartagena have 24-hour security? Yes, 24-hour security is in place.. [Related terms: guards, night security, safe property, patrol] Are there security alarms at Charleston Santa Teresa Cartagena? Yes, security alarms are installed.. [Related terms: burglar alarm, intruder alert, safety system] Does Charleston Santa Teresa Cartagena have smoke alarms? Yes, smoke alarms are installed.. [Related terms: fire detection, smoke detectors, fire safety] Are there fire extinguishers at Charleston Santa Teresa Cartagena? Yes, fire extinguishers are available.. [Related terms: fire fighting equipment, safety equipment] Does Charleston Santa Teresa Cartagena have carbon monoxide detectors? No, carbon monoxide detectors are not listed. [Related terms: CO detector, gas safety, air monitoring] Is there a safety deposit box at Charleston Santa Teresa Cartagena? Yes, a safety deposit box is available.. [Related terms: hotel safe, valuables storage, secure box] Is Wi-Fi available at Charleston Santa Teresa Cartagena? Yes, Charleston Santa Teresa Cartagena offers Wi-Fi.. [Related terms: internet access, wireless connection, high-speed net, online access, broadband] Do the rooms at Charleston Santa Teresa Cartagena have a TV? Yes, the rooms are equipped with a TV.. [Related terms: television, cable TV, satellite channels, flat screen] Is there an alarm clock in the room at Charleston Santa Teresa Cartagena? Yes, an alarm clock is provided.. [Related terms: alarm clock, wake up clock, radio clock] Are baby cribs available at Charleston Santa Teresa Cartagena? Yes, baby cribs are available.. [Related terms: cot, infant bed, baby bed] Are baby safety gates available at Charleston Santa Teresa Cartagena? No, baby safety gates are not available. [Related terms: child gates, stair gates, infant safety] Are strollers available at Charleston Santa Teresa Cartagena? No, strollers are not available. [Related terms: prams, pushchairs, buggies] Does Charleston Santa Teresa Cartagena provide pet baskets or bowls? No, pet baskets and bowls are not provided. [Related terms: dog bed, cat bed, food bowls, pet amenities] Is there a desk in the room at Charleston Santa Teresa Cartagena? Yes, the rooms are equipped with a desk.. [Related terms: work space, writing table, office desk, workstation] Do the rooms at Charleston Santa Teresa Cartagena have a seating area? Yes, there is a seating area in the room.. [Related terms: sitting area, armchairs, living space] Is there a sofa in the room at Charleston Santa Teresa Cartagena? Yes, the room includes a sofa. In suite-style rooms. [Related terms: couch, settee, sofa bed] Do the rooms at Charleston Santa Teresa Cartagena have air conditioning? Yes, the rooms are air-conditioned.. [Related terms: AC, A/C, climate control, cooling, air con] Is there a fan in the room at Charleston Santa Teresa Cartagena? No, there is no fan in the room. [Related terms: ceiling fan, standing fan, ventilation] Do the rooms at Charleston Santa Teresa Cartagena have a heater? No, there is no heater in the room. [Related terms: heating, central heating, radiator, warmth] Is there an air purifier in the room at Charleston Santa Teresa Cartagena? Yes, an air purifier is available. In colonial-style rooms. [Related terms: air cleaner, HEPA filter, air filtration] Are mosquito nets provided at Charleston Santa Teresa Cartagena? No, mosquito nets are not provided. [Related terms: insect screen, bug net, bed canopy] Is there a safe box in the room at Charleston Santa Teresa Cartagena? Yes, the room is equipped with a safe box.. [Related terms: in-room safe, room security box, valuables locker] Do any rooms at Charleston Santa Teresa Cartagena have a private pool? No, rooms do not have private pools. [Related terms: plunge pool, personal pool, suite with pool] Do the bathrooms at Charleston Santa Teresa Cartagena have a walk-in shower? No, walk-in showers are not specified. [Related terms: accessible shower, shower stall, rain shower] Is there a hot tub at Charleston Santa Teresa Cartagena? Yes, a hot tub is available. Hot tub present in spa/pool area.. [Related terms: jacuzzi, whirlpool, spa bath] Is there a wardrobe or closet in the room at Charleston Santa Teresa Cartagena? Yes, a wardrobe or closet is provided.. [Related terms: clothes storage, armoire, cupboard, hanging space] Do the rooms at Charleston Santa Teresa Cartagena have a balcony or terrace? Yes, rooms feature a balcony or terrace. Some rooms have balconies or terraces.. [Related terms: veranda, patio, outdoor deck, private balcony] Is a hairdryer provided at Charleston Santa Teresa Cartagena? Yes, a hairdryer is available in the room.. [Related terms: blow dryer, hair dryer] Is an iron and ironing board available at Charleston Santa Teresa Cartagena? Yes, an iron and ironing board are provided.. [Related terms: clothes iron, pressing facilities] Are towels provided at Charleston Santa Teresa Cartagena? Yes, towels are provided.. [Related terms: bath towels, hand towels, beach towels, bathroom linens] Is linen provided at Charleston Santa Teresa Cartagena? Yes, linen is provided.. [Related terms: bed sheets, bedding, pillowcases, duvet covers] Does Charleston Santa Teresa Cartagena offer premium bedding? Yes, premium bedding is available.. [Related terms: luxury linens, high thread count sheets, down comforters, pillow menu] Is there a lounge area at Charleston Santa Teresa Cartagena? Yes, a lounge area is available.. [Related terms: sitting room, parlor, relaxation space] Is there a coffee/tea maker in the room at Charleston Santa Teresa Cartagena? Yes, a coffee/tea maker is provided.. [Related terms: kettle, coffee machine, tea facilities, espresso machine] Are bathrobes and slippers provided at Charleston Santa Teresa Cartagena? Yes, bathrobes and slippers are provided.. [Related terms: robes, house shoes, spa gown] Is a shower kit provided at Charleston Santa Teresa Cartagena? Yes, a shower kit is available.. [Related terms: toiletries, shampoo, soap, conditioner, amenity kit] Do the rooms at Charleston Santa Teresa Cartagena have a kitchen or kitchenette? No, rooms do not have a kitchen or kitchenette. [Related terms: cooking area, stove, microwave, fridge, apartment style] Is there a minibar in the room at Charleston Santa Teresa Cartagena? Yes, a minibar is available.. [Related terms: room fridge, drinks cabinet, snack bar in room] Are there books, DVDs, or music for children at Charleston Santa Teresa Cartagena? No, children's entertainment is not specified. [Related terms: children's entertainment, family movies, board games, kids media] Do the rooms at Charleston Santa Teresa Cartagena have a sea view? Yes, some rooms offer a sea view.. [Related terms: ocean view, waterfront, beach view, coastal view] Do the rooms at Charleston Santa Teresa Cartagena have a city view? Yes, some rooms offer a city view.. [Related terms: urban view, skyline view, street view] Do the rooms at Charleston Santa Teresa Cartagena have a garden view? No, rooms do not have a garden view. [Related terms: park view, nature view, greenery view] Do the rooms at Charleston Santa Teresa Cartagena have a mountain view? No, rooms do not have a mountain view. [Related terms: hill view, scenic view, alpine view] Do the rooms at Charleston Santa Teresa Cartagena have a pool view? No, rooms do not have a pool view. [Related terms: view of swimming pool, water view] Can you describe the rooms at Charleston Santa Teresa Cartagena? The Classic Room (Courtyard or Sea View) combines colonial charm with modern luxury and features a comfortable queen bed, air conditioning, minibar, Nespresso coffee machine and Wi‑Fi, ideal for couples or solo travelers. With views over the historic courtyard or Caribbean Sea, this room offers a relaxing retreat within Cartagena’s walled city. The Superior Twin Room (city view) is styled with contemporary décor and offers two queen beds, luxury bath amenities, Nespresso coffee machine and city views over the historic centre or sea. Perfect for friends or colleagues travelling together, it blends comfort and space with elegant design. The Premium Room with Balcony provides a generous space with premium bedding, minibar, high‑speed Wi‑Fi and a private balcony overlooking the courtyard, perfect for enjoying Cartagena’s vibrant atmosphere. Its tasteful décor and upscale amenities make it ideal for leisure stays. The Premier Deluxe Room (City View) offers sophisticated décor, a king bed, Nespresso machine, 55″ Smart TV and luxury bath amenities with spectacular views over colonial streets and the Caribbean Sea. Its spacious layout and refined comfort are well‑suited for romantic or leisure stays. The Junior Suite features a larger living space with separate seating, premium amenities like minibar and coffee machine, and views of historic Cartagena streets or the courtyard. Ideal for longer stays or guests desiring extra room and comfort. The Colonial Suite blends 17th‑century architecture with modern comforts, offering a spacious suite with elegant décor, premium bedding, minibar and historic street views. Its unique character makes it perfect for guests who appreciate heritage and style combined. The Master Suite (Ocean View) provides an expansive layout with a separate living room, dining area, and large balcony overlooking the Caribbean Sea, blending historic architecture with contemporary luxury. This suite is ideal for special occasions or extended luxury stays. The Grand Suite (City View) features a generous one‑bedroom layout with a separate living and dining space, premium amenities, and panoramic views over Plaza Santa Teresa, the historic walls and sea. It delivers an elevated experience of space and sophistication for premium travel.. [Related terms: room details, accommodation types, suite features, room layout] Are room upgrades available at Charleston Santa Teresa Cartagena? Upgraded rooms typically offer better views (sea or city), larger space, enhanced seating/lounge areas, premium bedding, and additional in‑room amenities such as espresso machines or larger balconies, making them ideal for special occasions or extended stays.. [Related terms: better room, suite upgrade, premium room options, upsell] Does Charleston Santa Teresa Cartagena offer special packages? Charleston Santa Teresa offers special experience packages such as Romance/Honeymoon Packages that may include bottle of sparkling wine, chocolate or fruit welcome, early check‑in or late check‑out, and romantic turndown touches; and Family Stay Packages with family‑friendly room configuration and priority pool access. These packages bundle extra perks with your stay, often combining inclusive breakfast, dining credits, and spa offers depending on the promotion and booking period.. [Related terms: deals, offers, honeymoon package, family bundle, all-inclusive] Are there additional services or products available at Charleston Santa Teresa Cartagena? The hotel commonly promotes spa & wellness add‑ons (massages, body treatments, beauty services), private airport transfers, and guided local experiences/tours like city tours, sunset trips, historical walks. Other cross‑sell suggestions include dinner experiences at their signature restaurant Harry’s Cartagena, cocktail & rooftop terrace experiences, and special seasonal event packages (holiday menus or cultural festivities).. [Related terms: extras, add-ons, additional services, experiences] Are there any restaurants near Charleston Santa Teresa Cartagena? HARRY'S RESTAURANT, CARTAGENA. [Related terms: local dining, places to eat nearby, food recommendations, nearby cafes] What local activities are available near Charleston Santa Teresa Cartagena? Cartagena offers a rich mix of historic walking tours through the UNESCO‑listed Walled City and adjacent Getsemaní neighborhood, where guests can explore colorful colonial streets, street art, plazas, and nightlife, and take guided tours of iconic sites like Castillo San Felipe de Barajas and the Palace of the Inquisition. Seasonally, visitors can enjoy boat trips to the Rosario Islands for beaches and snorkeling, culinary experiences like rum and chocolate tastings, street food and cultural tours, and occasional local festivals, parades, or events such as historic regattas and music showcases that bring the city’s vibrant culture to life.. [Related terms: things to do, sightseeing, excursions, attractions, events] What are the points of interest near Charleston Santa Teresa Cartagena? Guests staying at Charleston Santa Teresa are within walking distance of Cartagena’s historic Walled City, the Clock Tower entrance plaza, and the lush Plaza de la Trinidad, all offering scenic colonial architecture and lively public spaces. Major highlights include Castillo San Felipe de Barajas Fortress, San Pedro Claver Sanctuary, and the Botanical Garden of Cartagena if you venture a bit further for nature; lesser‑known attractions include the Bazurto Market for an authentic local experience, street art tours in Getsemaní, and hidden plazas or rooftop viewpoints that showcase Caribbean sunsets.. [Related terms: landmarks, tourist spots, monuments, must see places] Does Charleston Santa Teresa Cartagena offer airport shuttle services? Paid airport shuttle available on request (approx. USD 32 per vehicle).. [Related terms: airport pickup details, shuttle schedule, transfer cost] What are the parking details at Charleston Santa Teresa Cartagena? Not directly offered by the hotel; guests can arrange with local providers.. [Related terms: parking cost, parking availability, valet price, public parking nearby] What public transport options are near Charleston Santa Teresa Cartagena? Not sold at the hotel; local public transport (buses/transit) accessible nearby.. [Related terms: nearest metro, bus stop, train station, getting around] Phone number of the hotel: 3160276001 Email address of the hotel: The phone number in +576056649494 What leisure activities, sports, or entertainment options do you offer? At Charleston Santa Teresa Cartagena, guests can enjoy the following activities: Shopping area, Minimarket, Beach Umbrellas/Loungers, Wedding Planning. Does the hotel have business centers, meeting rooms, or facilities for events? For professional needs, Charleston Santa Teresa Cartagena offers the following business facilities: Conference Rooms, Meeting Rooms, Banquet Hall, Fax/Photocopying. Are there laundry services, housekeeping, or garment care available? To ensure a clean stay, Charleston Santa Teresa Cartagena provides: Daily Housekeeping, Laundry, Ironing Service, Dry Cleaning. Are there any shared spaces, lounges, or public areas for guests to use? During your stay at Charleston Santa Teresa Cartagena, you have access to several common areas: Lobby, Elevators, Garden/Terraces, Shared lounge/TV Area, Chapel/shrine, Toilet with grab rails, Wheelchair accessible. What facilities, services, and general amenities are offered at the hotel? Charleston Santa Teresa Cartagena provides a wide range of guest services, including: Lobby, Elevators, Garden/Terraces, Shared lounge/TV Area, Chapel/shrine, Toilet with grab rails, Wheelchair accessible, Conference Rooms, Meeting Rooms, Banquet Hall, Fax/Photocopying, 24-hour Front Desk, Early Check-In, Late Check-Out, Concierge Service, Baggage Storage, Currency exchage, Wake-up Service, Organized Activities, Airport Shuttle, Shuttle service, Car Rental, Bicycle Rental, Restaurant(s), Bar, Snack bar, Room Service, Breakfast in the room, Packed lunches, Shopping area, Minimarket, Beach Umbrellas/Loungers, Wedding Planning, Outdoor Swiming pool, Sun umbrellas, Spa, Sauna, Steam Room, Solarium, Body Treatments, Hair Saloon, Fitness Center/Gym, Daily Housekeeping, Laundry, Ironing Service, Dry Cleaning, 24-hour security, Security alarm, Smoke alarms, Fire extinguishers, Safety deposit box, Wi-Fi, TV, Alarm clock, Baby Crib, Desk, Seating Area, Sofa, Air conditioning, Air purifier, Safe Box, Hot tub, Wardrobe/Closet, Balcony/Terrace, Hairdryer, Iron/Ironing board, Towels, Linen, Premium bedding, Lounge area, Coffee/tea maker, Bathrobe and slippers, Shower kit, Minibar, Sea view, City view, Describe the rooms of your property & characteristics. What are the dining options, restaurants, or breakfast services available? Food and beverage offerings at Charleston Santa Teresa Cartagena include: Restaurant(s), Bar, Snack bar, Room Service, Breakfast in the room, Packed lunches. Is there a swimming pool, spa, gym, or wellness area at the hotel? Wellness facilities at Charleston Santa Teresa Cartagena are available for your relaxation, specifically: Outdoor Swiming pool, Sun umbrellas, Spa, Sauna, Steam Room, Solarium, Body Treatments, Hair Saloon, Fitness Center/Gym. What services are provided by the reception or front desk? Our team at Charleston Santa Teresa Cartagena can assist you with several reception services: 24-hour Front Desk, Early Check-In, Late Check-Out, Concierge Service, Baggage Storage, Currency exchage, Wake-up Service, Organized Activities. What are the room features and in-room amenities provided? The rooms at Charleston Santa Teresa Cartagena are equipped with various features: Wi-Fi, TV, Alarm clock, Baby Crib, Desk, Seating Area, Sofa, Air conditioning, Air purifier, Safe Box, Hot tub, Wardrobe/Closet, Balcony/Terrace, Hairdryer, Iron/Ironing board, Towels, Linen, Premium bedding, Lounge area, Coffee/tea maker, Bathrobe and slippers, Shower kit, Minibar, Sea view, City view, Describe the rooms of your property & characteristics. What safety measures and security systems are in place at the hotel? Your safety at Charleston Santa Teresa Cartagena is supported by several measures: 24-hour security, Security alarm, Smoke alarms, Fire extinguishers, Safety deposit box. Are there transport services, shuttles, or car rentals available at the property? Charleston Santa Teresa Cartagena facilitates your mobility with the following transport options: Airport Shuttle, Shuttle service, Car Rental, Bicycle Rental.