(Write here your FAQ) Write here the answer Phone number of the hotel 52 9988487900 Do you offer airport shuttle services? If so, please describe them. YES –You can arrange a private or shared shuttle from Cancún International Airport to the hotel. The service is available 24/7 and includes meet‑and‑greet, an air‑conditioned vehicle, and luggage assistance. The typical price for a private one‑way shuttle from the airport to the hotel starts from approximately US $29.99 per vehicle. Do you have parking available for guests? Please provide details (e.g., costs, availability). If not, are there any alternative parking options nearby? The resort provides free on-site parking for guests. It is available at the property on a first-come, first-served basis. Can you recommend any restaurants nearby? Please provide names and types of cuisine. Deli Barlovento – Mexican & Latin cuisine – approx. 0.2 miles Sirenas Raw Bar – Mexican & Caribbean seafood – approx. 0.3 miles Restaurante Käajal – Mexican & International cuisine – approx. 0.9 miles What local activities do you recommend for your guests? Are there any seasonal activities or events? Local activities recommended for guests: Snorkelling or diving at the marine park near Cancún, known for clear waters and vibrant marine life. Visiting nearby cenotes and natural pools in the jungle for swimming, relaxing, and exploring nature. Exploring downtown Cancún or the local beach zone area for shopping, artisan markets, and the beachfront promenade. Seasonal activities or events: Mexican Independence Day celebrations in mid‑September, with local festivities and cultural events. Day of the Dead (Día de los Muertos) celebrations from October 31 to November 2, featuring altars, parades of Catrinas, and public displays of traditional food and art in Cancún. Which are your check-in and check-out hours? Check-in from 15:00. Check-out until 11:00. What is your cancellation policy? High-season cancellations (Dec 26–Jan 1) within 14 days are non-refundable. Other dates may incur a two-night penalty if cancelled within 14 days. Which payment options do you offer? Visa, MasterCard, American Express and local currency accepted. does the rooms have Baby Crib? no, the rooms does not have Baby Crib does the rooms have Baby Safety Gates? no, the rooms does not have Baby Safety Gates does the rooms have Strollers? no, the rooms does not have Strollers does the rooms have Pet basket or bowls? no, the rooms does not have Pet basket neither bowls does the rooms have Air purifier? no, the rooms does not have Air purifier does the rooms have Mosquito net? no, the rooms does not have Mosquito net does the rooms have Private pool? no, the rooms does not have Private pool does the rooms have Kitchenette or full kitchen? no, the rooms does not have Kitchenette or full kitchen does the rooms have Books, DVDs, or music for children? no, the rooms does not have Books, DVDs, or music for children does the rooms have City view? no, the rooms does not have City view does the rooms have Mountain view? no, the rooms does not have Mountain view does the hotel has Picnic area? no, the hotel does not has Picnic area does the hotel has BBQ facilities? no, the hotel does not has BBQ facilities does the hotel has Shared kitchen? no, the hotel does not has Shared kitchen does the hotel has Kids Club or Play Area? no, the hotel does not has Kids Club neither Play Area does the hotel has Chapel or shrine? no, the hotel does not has Chapel neither shrine does the hotel has Lockers? no, the hotel does not has Lockers does the hotel has ATM? no, the hotel does not has ATM does the hotel has Shuttle service? no, the hotel does not has Shuttle service does the hotel has Car Rental? no, the hotel does not has Car Rental does the hotel has Bicycle Rental? no, the hotel does not has Bicycle Rental does the hotel has Packed lunches? no, the hotel does not has Packed lunches does the hotel has Vending machine? no, the hotel does not has Vending machine does the hotel has Tennis Court? no, the hotel does not has Tennis Court does the hotel has Golf Court? no, the hotel does not has Golf Court does the hotel has Cinema Room? no, the hotel does not has Cinema Room does the hotel has Library? no, the hotel does not has Library does the hotel has Casino? no, the hotel does not has Casino does the hotel has Shopping area? no, the hotel does not has Shopping area does the hotel has Minimarket? no, the hotel does not has Minimarket does the hotel has Babysitting Service? no, the hotel does not has Babysitting Service does the hotel has Indoor Swiming pool? no, the hotel does not has Indoor Swiming pool does the hotel has Kids' pool? no, the hotel does not has Kids' pool does the hotel has Steam Room? no, the hotel does not has Steam Room does the hotel has Hammam? no, the hotel does not has Hammam does the hotel has Hair Saloon? no, the hotel does not has Hair Saloon, does the hotel has Yoga classes? no, the hotel does not has Yoga classes Does the hotel provide Wi-Fi? The hotel provides Wi-Fi. Does the hotel provide TV? The hotel provides TV. Does the hotel provide Alarm clock? The hotel provides Alarm clock. Does the hotel provide Desk? The hotel provides Desk. Does the hotel provide Seating Area? The hotel provides Seating Area. Does the hotel provide Sofa? The hotel provides Sofa. Does the hotel provide Air conditioning? The hotel provides Air conditioning. Does the hotel provide Fan? The hotel provides Fan. Does the hotel provide Heater? The hotel provides Heater. Does the hotel provide Safe Box? The hotel provides Safe Box. Does the hotel provide Walk-in shower? The hotel provides Walk-in shower. Does the hotel provide Hot tub? The hotel provides Hot tub. Does the hotel provide Wardrobe/Closet? The hotel provides Wardrobe/Closet. Does the hotel provide Balcony/Terrace? The hotel provides Balcony/Terrace. Does the hotel provide Hairdryer? The hotel provides Hairdryer. Does the hotel provide Iron/Ironing board? The hotel provides Iron/Ironing board. Does the hotel provide Towels? The hotel provides Towels. Does the hotel provide Linen? The hotel provides Linen. Does the hotel provide Premium bedding? The hotel provides Premium bedding. Does the hotel provide Lounge area? The hotel provides Lounge area. Does the hotel provide Coffee/tea maker? The hotel provides Coffee/tea maker. Does the hotel provide Bathrobe and slippers? The hotel provides Bathrobe and slippers. Does the hotel provide Shower kit? The hotel provides Shower kit. Does the hotel provide Minibar? The hotel provides Minibar. Does the hotel provide Sea view? The hotel provides Sea view. Does the hotel provide Garden view? The hotel provides Garden view. Does the hotel provide Pool view? The hotel provides Pool view. Does the hotel provide Adults-only? The hotel provides Adults-only. Does the hotel provide All-inclusive? The hotel provides All-inclusive. Does the hotel provide Bikini tops optional? The hotel provides Bikini tops optional. Does the hotel provide Jacuzzi? The hotel provides Jacuzzi. Does the hotel provide Concierge service? The hotel provides Concierge service. Does the hotel provide Entertainment? The hotel provides Entertainment. Does the hotel provide Spa services? The hotel provides Spa services. What amenities are available at this hotel? Are any of them included in the price or do they have extra charges? The hotel offers amenities such as Wi-Fi, TV, Alarm clock, Desk, Seating Area, Sofa, Air conditioning, Fan, Heater, Safe Box, Walk-in shower, Hot tub, Wardrobe/Closet, Balcony/Terrace, Hairdryer, Iron/Ironing board, Towels, Linen, Premium bedding, Lounge area, Coffee/tea maker, Bathrobe and slippers, Shower kit, Minibar, Sea view, Garden view, Pool view, Adults-only, All-inclusive, Bikini tops optional, Jacuzzi, Concierge service, Entertainment, Spa services. Some may be included, while others could have additional charges. What is the earliest time I can check in? Check-in is available from 15:00. What time do I need to check out by? Check-out must be completed by 11:00. Are pets allowed at this hotel? Pets are not allowed at this hotel. What is the star rating of this hotel? This hotel has a 4.0 star rating. What is the address of the hotel? The hotel is located at Boulevard Kukulcan K.M. 3.5, Cancún, , Mexico. What is the email address to contact the hotel? You can contact the hotel at . What is the hotel's contact phone number? You can reach the hotel at +1-786-601-6555. What is the latitude of the hotel? The hotel is located at a latitude of 21.13842713. What is the longitude of the hotel? The hotel is located at a longitude of -86.76771283. Is smoking allowed in the hotel? Smoking is not allowed at this hotel. Can you describe the hotel in a few words? This hotel is An adults-only, all-inclusive resort in cancun, designed for those seeking a vibrant party atmosphere and unforgettable fun. With trendy accommodations, breathtaking views of the caribbean sea, and a variety of themed entertainment, it promises a unique experience for guests looking to indulge in relaxation and excitement.. What is the name of the hotel? The hotel is called Temptation Cancun Resort. What type of Resort is Temptation? Temptation Cancun Resort is a unique, one-of-a-kind “Playground for Grown-Ups,” 21+. Guests can enjoy an adult-centric, superior all-inclusive resort with areas where bikini tops are optional, offering freedom, empowerment, and an incredible amount of fun. Is Wi-Fi service included for all guests? Yes, Temptation Cancun Resort offers Free Wi-Fi (Limited Access) for all guests. Video channels such as YouTube, Netflix, and live streaming are not accessible. Unlimited internet packages are available for an additional service charge. Are singles allowed in the hotel? Absolutely! What new features & facilities will be offered? Temptation was designed with guest comfort in mind, offering a “whatever, whenever” philosophy. Features include: What time is check-in and check-out? Check-in is at 3 p.m. Check-out is at 11 a.m., with a 1-hour tolerance until 12 noon. Are beverages only included with meals? No. The resort offers 24-hour domestic & international brand spirits, beer, wine, and soft drinks. Does the resort offer room service? Yes, 24-hour room service is available for an additional fee. Is there a dress code for specialty restaurants? Yes. Visit Temptation Restaurants & Bars How many pools does the resort offer? Temptation Cancun Resort offers 2 pools: the main pool and the Quiet Pool. What areas are offered where bikini tops are optional? Designated areas include the main pool, the Quiet Pool, and the beach. Is Temptation Cancun Resort clothing optional? No. For a clothing-optional experience, Temptation Grand Miches Resort is recommended. What travel documents are needed to enter the Dominican Republic? A valid passport is required. Are airport transfers included? No, but ground transportation can be booked upon request. Will there be a pool open 24/7? No. What is the photo policy at Temptation? To protect guest privacy, photos/videos are not allowed around the main pool or during theme nights. Designated photo hotspots are available elsewhere. What is the smoking policy? Smoking is prohibited in rooms, restaurants, lobbies, and enclosed areas. Smoking is permitted only in fully open-air, non-enclosed areas. Are extra beds available? No. All rooms have sufficient bedding to accommodate maximum occupancy. Is there laundry service? Yes, laundry and dry cleaning services are available for an additional charge. Do you need reservations at the a la carte restaurants? Yes, reservations are required for two specialty restaurants: SHE & FLAME. What brands of beverages are offered? Temptation Cancun Resort offers domestic & international spirits, beer, wine, and soft drinks. What is stocked in the mini bar? The mini bar includes water, juice, soft drinks, and beer. What type of resort is the Tower by Temptation Cancun? The Tower by Temptation Cancun Resort is an adults-only (21+), all-inclusive resort that is fun, trendy, and authentic. What can I find on Temptation Resorts & Cruises? Temptation Resorts & Cruises offers comprehensive information coverage with regular updates, detailed analysis, and valuable content to keep you informed. How often is the content updated? The information content is regularly updated to ensure you have access to the latest and most accurate information available in the industry. What should I do if I receive communication from someone claiming to represent Temptation Resorts & Cruises? Due to the global increase in identity theft scams, it is recommended to be vigilant and verify the authenticity of any person communicating with you to ensure they are an official representative of Original Resorts & Cruises. How can I confirm the authenticity of a third-party booking? When making a reservation through a third party, look for the certified partner badge from Original Group. This badge is awarded to certified business partners who officially represent the company, ensuring confidence in the quality of the product you desire. What type of resort is the Temptation Cancun Resort? - The Temptation Cancun Resort is an adults-only, all-inclusive party resort for those seeking a level of fun they’ve never experienced before. What amenities do the rooms at Temptation Cancun Resort feature? - The rooms feature a 48” LED TV, a full bathroom with a spectacular rain shower, and a spacious balcony or terrace overlooking the gardens or the Caribbean Sea. What special amenities are included in certain room categories? - Special amenities include private check-in and check-out with VIP concierge, an in-room bottle of sparkling wine upon arrival, daily turndown service with petit fours, access to the Sky 3.5 VIP rooftop, free room service and in-room movies, one hydrotherapy session for two with a one-minute massage per person, and discounts on spa treatments and beach dinners. What entertainment options are available at the resort? - The resort offers over-the-top activities, signature theme nights, thematic pool parties, and extraordinary events. What dining options are available at the resort? - The resort provides fabulous food and cool beverages as part of the all-inclusive experience. What is the minimum stay required for certain promotions? - A minimum 3-night stay is required for certain promotions to be valid. What is the age requirement for guests at the Temptation Cancun Resort? - The resort is for adults only, specifically those aged 21 and over. What should I do if I receive a suspicious contact regarding my reservation? - Due to the global rise in identity theft scams, it is advised to be vigilant and verify the authenticity of anyone contacting you to ensure they are an official representative of the resort. What can I find on the Temptation Resorts & Cruises website? - The website offers comprehensive information coverage with regular updates, detailed analysis, and valuable content to keep you informed. What are the benefits of booking directly with Temptation Cancun Resort? Booking directly with us has its perks, including the best price guarantee, the ability to cancel for free up to 7 days prior to arrival, and access to exclusive perks and amenities through our Stay & Play loyalty program. How can I book a stay at Temptation Cancun Resort? You can book through our official website, call center, or social media. What should I do if I find a lower price for my stay elsewhere? Let us know, and we’ll match it! To be valid, you must send a screenshot of the rate found with taxes included to our email addresses. What is the Stay & Play loyalty program? The Stay & Play loyalty program allows you to start saving and savoring exclusive perks and amenities as soon as you register. You will receive extra discounts on your reservation and in-house purchases. What are the cancellation policies for my stay? From December 26 to January 1, there is no refund for cancellations within 14 days prior to arrival, in case of no show, or early departure. From January 2 to March 31, cancellations within 14 days prior to arrival will incur a 2-night penalty; there is no refund in case of no show or early departure. How can I claim my 5% cash back after my stay? To be eligible for the 5% cash back, you must register for our loyalty program. After your stay, you can claim your cash on the guestbook website. How can I contact Temptation Resorts & Cruises for assistance? You can contact us toll-free at 786 601 6555 for the USA & Canada, or 800 461 0783 for Mexico & LATAM. How often is the information on Temptation Resorts & Cruises updated? We regularly update our information content to ensure you have access to the latest and most accurate information available in the industry. What type of atmosphere can I expect at the Tower by Temptation Cancun Resort? You can expect a fun, adults-only (21+) atmosphere with a party vibe, featuring iconic entertainment and a variety of activities. What entertainment options are available during the day at the resort? Daytime options include a hangover recovery station at the chillax area, hippie pool parties, Mexican pool parties, and a Mexican fair at the Amores restaurant. What nighttime activities can I participate in at the resort? Nighttime activities include the She dinner experience, karaoke, various themed nights with costume contests, dancing lessons, and special performances. Are there any special theme nights at the resort? Yes, there are several theme nights such as the Western Rush theme night, Let’s Get Wild theme night, Party Angels theme night, Holographic Vibes theme night, and Velvet Rouge theme night. What is the She dining experience? The She dining experience is a signature aphrodisiac restaurant for couples that offers an unforgettable dinner show. Is there a dress code for the themed nights? Yes, there are specific dress codes for themed nights, such as lingerie for women and pants for men, along with accessories like halos and wings. What kind of pool parties can I expect during my stay? You can expect various pool parties, including the Mexican pool party, foamy galactic neon pool party, and themed events like the Cosmic Cowboys pool party and Ghostbusters pool party. Are bikini tops optional at the resort? Yes, bikini tops are optional at the high-energy pool, allowing for a carefree atmosphere. What kind of food and beverage options are available? The resort offers a variety of food and beverage options, including themed dining experiences and casual gastronomy. How often is the entertainment schedule updated? The entertainment schedule is regularly updated to ensure guests have access to the latest activities and events. What should I do if I receive suspicious communication regarding my stay? You should be vigilant and verify the authenticity of anyone contacting you to ensure they are an official representative of Temptation Resorts & Cruises. What is the Chillax Zone? The Chillax Zone is a new area where guests can enjoy a quiet pool and the Zilanzio bar, offering a posh atmosphere for activations, cocktails, and smooth musical treats. What is express check-in at Temptation Resorts & Cruises? Express check-in allows you to start enjoying your vacation experience from the moment you arrive. It involves filling out a format to prepare your documentation, vouchers, keys, and wristbands prior to your arrival. When should I send my express check-in request? Your express check-in should be sent within 15 days prior to your arrival. Why should I send my express check-in request? Sending your express check-in request minimizes waiting time upon arrival. Is the express check-in information considered my reservation confirmation? No, the express check-in information is to facilitate your check-in process; however, it is not recognized as your actual reservation confirmation. You should have a copy of your reservation confirmation on hand upon arrival. What type of atmosphere does the Tower by Temptation Cancun Resort offer? The Tower by Temptation Cancun Resort offers a fun, adults-only (21+), all-inclusive party atmosphere. What special packages does Temptation Cancun Resort offer for celebrations? Temptation Cancun Resort offers packages for weddings, bachelorette parties, divorce parties, and more, designed to enhance the fun of your stay. What is included in the bachelorette party package at Temptation Cancun Resort? The bachelorette package offers everything needed for the perfect party, ensuring a memorable experience for you and your entourage. What unique experiences can guests enjoy at Temptation Cancun Resort? Guests can learn how to work the pole, dine on the beach, or enjoy two exclusive spa experiences. How does Temptation Cancun Resort ensure a memorable wedding experience? The resort offers personalized wedding packages to ensure that your special day is nothing less than extraordinary. How can I contact Temptation Cancun Resort for more information about their packages? You can contact them at 1 888 299 7705 for additional information about their packages. What should I be aware of regarding identity theft scams when contacting Temptation Resorts & Cruises? Due to the global rise in identity theft scams, it is advised to verify the authenticity of anyone contacting you to ensure they are an official representative of original resorts & cruises. What is the age requirement for guests at Temptation Cancun Resort? The resort is adults-only, meaning guests must be 21 years or older. What amenities are included in the airport transfer vehicles? All vehicles are equipped with comfortable seats, individual safety belts, airbags, air conditioning, an AM/FM stereo system, facial towels, and travel insurance. How can I contact for more information about transfer services? You can contact for assistance at tel+(52) 998 193 2389, toll-free USA1 888 299 7705, toll-free Mexico800 215 1000, or email transfers@originalresorts.com. What should I do if I want to send an inquiry without providing credit card details? If you want to send an inquiry without sending the card details, you should click "inquiry only." What should I do if the information I provided is not correct? If the information is not correct, your reservation cannot be processed. What is the purpose of the privacy notice I need to acknowledge? By acknowledging the privacy notice, you agree to receive periodic promotional mail containing information about special events and exclusive pricing. What should I be vigilant about regarding identity theft? You should verify the authenticity of anyone contacting you to ensure they are an official representative of Original Resorts & Cruises due to the global rise in identity theft scams. What is the contact number for security and fraud prevention inquiries? The toll-free number for security and fraud prevention inquiries in the USA & Canada is 786 601 6555, and for Mexico & LATAM, it is 800 461 0783. What services does Spa Rosé provide? Spa Rosé provides a variety of services including massages, couples' treatments, body treatments, facials, and beauty salon services. What types of massages are available at Spa Rosé? Massage options at Spa Rosé include neck, back, and shoulder, reflexology, VIP, hot stones, relaxing, deep-tissue, CBD, aromatherapeutic, draining, and more. What are the benefits of the couples' massages at Spa Rosé? The couples' massages (rosé, tantalizing, and moonlight) provide spaces for partners to bond and relax together, enhancing connection through the release of oxytocin. What individual rituals are offered at Spa Rosé? Individual rituals at Spa Rosé include total cleansing, essential love, and glow relaxation, designed to pamper guests and reflect their inner glow. What body treatments can guests expect at Spa Rosé? Guests can enjoy body treatments such as optimus clay, ultimate body experience, and the after-sun treatment, all described as heavenly. What types of facials are available at Spa Rosé? Spa Rosé offers a fabulous list of facials that include cleansing, exfoliation, lifting, shine, and more, all aimed at maintaining healthy, youthful skin. What services does the Glow Beauty Salon provide? The Glow Beauty Salon offers a range of services including manicures, pedicures, haircuts, hairstyling, waxing, body painting, and more, with special attention to detail. How often is the content about Temptation Resorts & Cruises updated? The content is regularly updated to ensure access to the latest and most accurate information available in the industry. Why should guests choose Temptation Resorts & Cruises for information? Temptation Resorts & Cruises is committed to providing reliable, well-researched information content from experienced contributors and trusted sources.