## What you can do with this document You can get information about the hotel's general description, location, amenities, and facilities. You can also answer guest questions about policies (check-in/out, cancellation, pets, accessibility), pricing behavior and seasonality, and meeting or event spaces. Use the FAQ section to respond to specific guest queries. --- # Hotel Description ## Hotel General Description: The Lodging Establishments is a Aparthotel. - The Aparthotel is located in New Zealand. - The Aparthotel has a four-star rating. - It is a small-sized Aparthotel with 25 rooms. - It is an independent Aparthotel, meaning it is not part of any hotel chain. ## Hotel Extended Description: -Description : Located in Papamoa, Pacific Palms Resort offers a year-round outdoor pool and a hot tub. All units have a satellite flat-screen TV and either a balcony or a patio. They feature a fully equipped kitchen which includes an oven and a dishwasher. Bed linen is provided. BBQ facilities are available. The nearest airport is Tauranga Airport, 5 mi from the property. -Reviews : Some reviews from useres are: - “Loved the rooms and how tidy it was it had everything also the pool and spa was a bonus. Such a lovely stay for myself and my family Thankyou” - “Great location, would have like to have stayed longer, but was there for overnight due to a family wedding.” - “So close to shopping centre.A gate through property takes you there.Close enough to beach and there is a pool at the property. We had the 2 bed room and it was great.” - “The receptionist made the stay amazing, greeted me with such a happy vibe. Being greeted like that makes the stay a beauty. Rooms were clean, the beds were super comfy. I highly recommend, me and my family will be staying again on our next visit...” - “I just want to commend the staff Mr.Andy,he was so nice and accommodating.” - “Amazing staff, room was very clean, warm, had everything I needed & was very comfy.” - “Spa tub in the room was excellent, great view of the lake and everything was in good working order. Massages were scheduled together so we could get on with other activities and not have to wait for each other.” - “Location, facilities, Wifi, ground floor, didn't realise there was a garage or a drier, but fully self contained” - “The apartment was excellent, and everything you could possibly need was provided. The gardens and pool area are very well maintained. Overall, very happy we chose to stay here.” - “Location was perfect. Beach, shopping and food all within walking distance. Kids loved the pool & spa.” -Beach proximity : Location was perfect. beach, shopping and food all within walking distance. kids loved the pool & spa." - review from new zealand -Parking information : The hotel website provides information about its parking facilities, stating that "free parking" is one of the facilities available at the pacific palms resort -Pool information : Located in papamoa, pacific palms resort offers a year-round outdoor pool and a hot tub -Rooms information : All units have a satellite flat-screen tv and either a balcony or a patio. they feature a fully equipped kitchen which includes an oven and a dishwasher. bed linen is provided. bbq facilities are available -Hotel amenities : Located in Papamoa, Pacific Palms Resort offers a year-round outdoor pool and a hot tub -Family amenities : The hotel website mentions that the property offers family rooms, and a review from a guest states, "kids loved the pool & spa Hotel Market: Hotel clients are mostly foreigners - The country from which the hotel receives the most visitors is United States. ## Hotel Stationality: This property does not have more demand on weekends - In this property price does not go up when demand goes up - In this property the high season goes: from the fortnight of 07 of May to the fortnight of 23 of September - In this property the mean lead time is 29.121, with 80% of the users with lead time between 19.060 and 49.752 - This property is not closed on any period of the year - In this property there is no peak dates # Frequently Asked Questions (FAQs) What is the official name of the property? The official name of the hotel is Pacific Palms Resort. [Related terms: property name, hotel title, establishment name] Where is Pacific Palms Resort located? Pacific Palms Resort is located at One Industry Hills Parkway, City of Industry, CA 91744. [Related terms: address, directions, whereabouts, neighborhood, map location, surroundings] What is the official website of Pacific Palms Resort? You can visit the official website at https://pacificpalmsresort.com/. [Related terms: website, link, homepage, web address, online site] Which languages are spoken by the staff at Pacific Palms Resort? The staff at Pacific Palms Resort speaks: English, Spanish, Chinese (Mandarin). [Related terms: multilingual staff, translators] What are the check-in and check-out hours at Pacific Palms Resort? Check-in: From 4:00 PM to midnight Check-out: By 12:00 PM (noon) Express check-out are available.. [Related terms: arrival time, departure time, check-in policy, check-out policy, front desk hours] What is the cancellation policy at Pacific Palms Resort? Reservations must be canceled 24 hrs prior to check-in time 4:00 PM. ​. [Related terms: refund policy, booking cancellation, modify reservation, cancel rules, money back] Which payment options are accepted at Pacific Palms Resort? Pacific Palms Resort accepts the following payment methods: Accepted forms of payment include: Visa MasterCard American Express Discover Diners Club International JCB International Carte Blanche Cash Personal checks are not accepted.. [Related terms: credit cards, accepted cards, cash payment, methods of payment, visa, mastercard] Are there any additional fees or taxes at Pacific Palms Resort? Yes, please note the following charges: Deposit: Credit Card $100 per accommodation, per night (refundable)/Cash depoist: $250 (refundable) Pet Fee: $50 per pet, per night Rollaway Bed: $50 per day Taxes: State and local taxes are additional to the room rate. [Related terms: taxes, extra charges, tourist tax, resort fee, surcharges, hidden costs] Does Pacific Palms Resort have any seasonal closures? No, Pacific Palms Resort operates year-round without specific seasonal closures. [Related terms: closed dates, off-season, winter closure, unavailable periods, seasonal availability] Are pets allowed at Pacific Palms Resort? Yes, pets are allowed at Pacific Palms Resort. Allowed: Yes, pets are welcome Fee: $50 per pet, per night Limit: Maximum of two pets per room Requirements: Pets must be leashed or restrained in public areas Pets should not be left unattended; if left alone, they must be caged A $20 per hour "time out" fee applies if a pet is left unattended and needs to be removed Pets are not allowed in golf, spa, pool, or fitness center areas Guests are responsible for cleaning up after their pets Designated pet-friendly areas are available. [Related terms: dogs allowed, cats allowed, pet friendly, animal policy, dog friendly] Does Pacific Palms Resort offer accessible rooms for guests with disabilities? Yes, Pacific Palms Resort offers accessible facilities. The resort offers 10 ADA-compliant guest rooms, featuring: Roll-in showers Grab bars in tubs Accessible toilets and closets Wider doors (36") Accessible peepholes Communication features for guests with hearing impairments Public areas are equipped with elevators and assistive listening devices.. [Related terms: disabled access, handicap accessible, mobility impaired, wheelchair friendly rooms, ADA compliance] Is smoking allowed at Pacific Palms Resort? The resort is a 100% smoke-free property. Smoking, including on balconies, is prohibited. A $250 cleaning fee will be charged for violations.. [Related terms: smoking policy, non-smoking, designated smoking area, cigarettes, vaping] How is the key collection managed at Pacific Palms Resort? Upon arrival, guests are greeted by front desk staff who manage the check-in process. An adult aged 18 or older must assume all liability for the booking. Express check-in and check-out options are available.. [Related terms: picking up keys, entry access, smart lock, keypad, access code] Does Pacific Palms Resort have parking? Yes, Pacific Palms Resort offers parking. Self-Parking: Complimentary for guests. RV/Bus/Truck Parking: Free on-site parking is provided for larger vehicles. Please note that the Resort does not offer Valet Parking.. [Related terms: car park, garage, valet parking, vehicle storage, parking lot] Does Pacific Palms Resort have a lobby? Yes, Pacific Palms Resort features a lobby area. The resort features a spacious and modern lobby designed for guest comfort and efficient check-in. It offers ample seating areas and is staffed 24/7 by multilingual personnel fluent in English, Spanish, and Chinese. ​. [Related terms: reception area, waiting area, entrance hall, foyer] Are there elevators at Pacific Palms Resort? Yes, Pacific Palms Resort is equipped with elevators. Elevators are available throughout the resort, providing access to all guest room floors and public areas. They are designed to be wheelchair accessible, accommodating guests with mobility needs. ​. [Related terms: lifts, accessible access, floors access] Does Pacific Palms Resort have a garden or terrace? Yes, Pacific Palms Resort features a garden or terrace. The resort is set on 650 acres of lush, landscaped grounds, offering scenic walking paths, manicured gardens, and terraces with panoramic views of the San Gabriel Valley. These outdoor spaces are ideal for relaxation and leisurely strolls. ​. [Related terms: courtyard, outdoor space, park, green area, patio] Is there a picnic area at Pacific Palms Resort? No, Pacific Palms Resort does not have a picnic area. [Related terms: outdoor dining, picnic tables, alfresco dining area] Does Pacific Palms Resort offer BBQ facilities? No, Pacific Palms Resort does not have BBQ facilities. [Related terms: barbecue, grill, grilling facilities, outdoor cooking] Is there a shared kitchen at Pacific Palms Resort? No, Pacific Palms Resort does not have a shared kitchen. [Related terms: communal kitchen, cooking facilities, guest kitchen, self-catering] Does Pacific Palms Resort have a kids' club or play area? No, Pacific Palms Resort does not have a kids' club. [Related terms: children's club, kids activities, childcare, miniclub, playgroup] Is there a shared lounge or TV area at Pacific Palms Resort? No, Pacific Palms Resort does not have a shared lounge or TV area. [Related terms: common room, tv room, relaxation area, social space] Is there a chapel or shrine at Pacific Palms Resort? No, Pacific Palms Resort does not have a chapel or shrine. [Related terms: prayer room, worship place, meditation room, church] Are toilets with grab rails available at Pacific Palms Resort? Yes, toilets with grab rails are available. Accessible restrooms equipped with grab rails are available in public areas, ensuring comfort and safety for guests with mobility challenges. ​. [Related terms: safety bars, accessible bathroom, handrails, disabled toilet features] Is Pacific Palms Resort wheelchair accessible? Yes, the property is wheelchair accessible. Pacific Palms Resort is committed to accessibility, offering: ADA-Compliant Guest Rooms: 10 rooms featuring roll-in showers, grab bars, accessible toilets and closets, wider doors, and communication features for guests with hearing impairments. Public Areas: Elevators and assistive listening devices are available to accommodate guests throughout the resort.. [Related terms: ramp access, elevator access, mobility friendly, step-free access] Does Pacific Palms Resort have a business center? Yes, a business center is available. The resort offers a fully equipped business center featuring: Fax and photocopying services at Front Desk Administrative support Internet access Workstations. [Related terms: co-working space, office facilities, computer room, printing services] Are there conference rooms at Pacific Palms Resort? Yes, conference rooms are available. Total Event Space: Over 45,000 square feet, making it one of the largest in the region. IACC Certified: The only full-service IACC-certified conference center and golf resort in Los Angeles and Orange County, ensuring high standards for meetings and events. Meeting Rooms: 28 versatile meeting and breakout rooms, each equipped with ergonomic chairs, hard-surface tables, and tackable walls. Ballrooms: Majestic Ballroom: 12,000 sq ft, accommodating up to 1,200 guests. Colonial Ballroom: 5,000 sq ft, suitable for up to 450 attendees. Additional Spaces: Options like the Pavilion Tent and various boardrooms cater to different event sizes and types. For any meeting/event inquires please contact our Sales office at 626-854-2416. [Related terms: event space, convention room, seminar room, auditorium] Does Pacific Palms Resort offer meeting rooms? Yes, meeting rooms are available. Total Event Space: Over 45,000 square feet, making it one of the largest in the region. IACC Certified: The only full-service IACC-certified conference center and golf resort in Los Angeles and Orange County, ensuring high standards for meetings and events. Meeting Rooms: 28 versatile meeting and breakout rooms, each equipped with ergonomic chairs, hard-surface tables, and tackable walls. Ballrooms: Majestic Ballroom: 12,000 sq ft, accommodating up to 1,200 guests. Colonial Ballroom: 5,000 sq ft, suitable for up to 450 attendees. Additional Spaces: Options like the Pavilion Tent and various boardrooms cater to different event sizes and types. For any meeting/event inquires please contact our Sales office at 626-854-2416. [Related terms: boardroom, meeting space, work room] Is there a banquet hall at Pacific Palms Resort? Yes, a banquet hall is available. Banquet Hall The banquet facilities are ideal for weddings, galas, and large social gatherings. Majestic Ballroom: Features include a dance floor, portable walls, and wireless internet, accommodating up to 1,200 guests. Colonial Ballroom: Offers stunning golf and mountain views, with flexible configurations for various event types.. [Related terms: ballroom, event hall, reception hall, party venue] Does Pacific Palms Resort offer fax and photocopying services? Yes, fax and photocopying services are available. ​Pacific Palms Resort offers fax and photocopying services through its on-site business center. These services are available to guests and are designed to support business and administrative needs during your stay.. [Related terms: printing, copy machine, office services, scanning] Does Pacific Palms Resort have a 24-hour front desk? Yes, the front desk operates 24/7. The resort offers a 24-hour front desk service, ensuring assistance is available at any time during your stay. ​ . [Related terms: 24/7 reception, night porter, always open reception, front desk] Is early check-in available at Pacific Palms Resort? Yes, early check-in is possible. Based on availability. [Related terms: arrive early, morning check-in, flexible arrival] Is late check-out available at Pacific Palms Resort? Yes, late check-out is possible. Based on availability. [Related terms: leave late, extended stay, afternoon departure] Does Pacific Palms Resort offer self check-in? No, self check-in is not available. [Related terms: contactless check-in, keyless entry, online check-in, digital key] Is there a concierge service at Pacific Palms Resort? Yes, concierge service is available. A dedicated concierge service is available to assist with: Restaurant reservations Local attractions and tour bookings Transportation arrangements General guest inquiries. [Related terms: guest services, ticket booking, tour assistance, help desk] Does Pacific Palms Resort offer baggage storage? Yes, baggage storage is available. Baggage storage is available for guests who arrive before check-in or wish to store luggage after check-out. ​ . [Related terms: luggage storage, leave bags, suitcase storage, cloakroom] Is there an ATM at Pacific Palms Resort? Yes, there is an ATM on-site. An ATM is located on-site in lobby area, providing convenient access to cash withdrawals. ​ . [Related terms: cash machine, money withdrawal, bank machine] Does Pacific Palms Resort offer currency exchange? No, currency exchange is not available. [Related terms: change money, foreign exchange, forex, convert currency] Is a wake-up service available at Pacific Palms Resort? Yes, a wake-up service is available. A wake-up service is available upon request. Guests can arrange this service through the front desk to ensure timely wake-ups. ​ . [Related terms: morning call, alarm call, wake up service] Does Pacific Palms Resort offer organized activities? Yes, organized activities are available for guests. While the resort does not list specific organized activities, it offers amenities such as: Two championship golf courses A full-service spa Outdoor pool Fitness center For more information on available activities or to arrange bookings, guests should contact the concierge service.. [Related terms: tours, group events, entertainment program, daily activities] Does Pacific Palms Resort have an airport shuttle? No, Pacific Palms Resort does not provide an airport shuttle. [Related terms: airport transfer, airport taxi, flight pick-up, airport transport] Does Pacific Palms Resort offer a shuttle service? No, Pacific Palms Resort does not provide a shuttle service. [Related terms: local shuttle, transport service, free ride, bus service] Does Pacific Palms Resort offer car rental services? No, car rental services are not available. [Related terms: hire car, rent a vehicle, auto rental] Are bicycles available for rent at Pacific Palms Resort? No, bicycle rental is not available. [Related terms: bike hire, cycling, rent bikes, mountain bikes] Does Pacific Palms Resort have a restaurant? Yes, Pacific Palms Resort has a restaurant on-site. Red Restaurant & Bar An upscale dining venue offering fine California-style cuisine, including premium steaks and fresh seafood.​ Features an expansive outdoor patio with panoramic views of the San Gabriel Mountains.​ Pacific Palms Resort. Please go to https://pacificpalmsresort.com/dining/red-restaurant-bar/ Hours of Operation: Breakfast: Daily from 7:00 AM to 10:00 AM​ Pacific Palms Resort Lunch & Dinner: Sunday–Wednesday from 10:30 AM to 9:00 PM; Thursday–Saturday from 10:30 AM to 10:00 PM​ Pacific Palms Resort Bar: Open daily from 10:00 AM to 11:00 PM; Thursday–Saturday until 12:00 AM​ Menu highlights include dishes like Spicy Ahi Tuna Tacos, Shrimp Scampi, and the Red Special Burger. ​ . [Related terms: dining, place to eat, bistro, cafe, food service] Is there a bar at Pacific Palms Resort? Yes, there is a bar at the hotel. The Red Bar provides a selection of handcrafted cocktails, wines, and beers in a relaxed atmosphere.​. [Related terms: cocktails, pub, drinks, lounge bar, wine bar] Is there a snack bar at Pacific Palms Resort? Yes, a snack bar is available. The resort does offer a Snack Shack located in the Golf section of the Resort and is open from Sunrise until Sundown. [Related terms: light bites, coffee shop, deli, quick food] Does Pacific Palms Resort offer room service? No, Pacific Palms Resort does not offer room service. [Related terms: in-room dining, food delivery, meal service in room] Can I have breakfast in my room at Pacific Palms Resort? No, breakfast in the room is not available. [Related terms: morning meal delivery, breakfast service] Does Pacific Palms Resort provide packed lunches? Yes, packed lunches are available. Pacific Palms Resort offers boxed lunch options primarily designed for group events and golf outings. These boxed lunches typically include:​ A choice of sandwich or wrap (e.g., roast beef, turkey, ham, chicken salad, tuna salad, buffalo chicken wrap, BBQ chicken wrap) Whole fruit Chips Cookie These meals are generally available for groups with a minimum of 20 people. For individual guests, the resort's Grab & Go service allows you to order meals for pickup, which can serve as a convenient alternative to traditional packed lunches.. [Related terms: picnic food, takeaway meal, boxed lunch, meal to go] Are there vending machines at Pacific Palms Resort? Yes, vending machines are available. The resort does have a mini-market in the lobby to the left of the main check-in desk. The min-market is stocked with a variety of sodas, jucies, water, etc. along with snacks and sundry items. It has it's own self check out center. [Related terms: drinks machine, snack machine, automatic dispenser] Does Pacific Palms Resort offer special dietary options? Yes, special dietary options are available. The resort accommodates special dietary needs, offering options for various preferences.​ Guests are encouraged to inform the staff of any specific dietary requirements.. [Related terms: gluten free, vegan, vegetarian, halal, kosher, allergies] Does Pacific Palms Resort have a tennis court? No, Pacific Palms Resort does not have a tennis court. [Related terms: play tennis, racket sports, tennis equipment] Is there a golf course at Pacific Palms Resort? Yes, there is a golf course available. Home to the Industry Hills Golf Club, featuring two championship courses: The Eisenhower ("Ike") Course The Zaharias ("Babe") Course These courses span 650 acres and have hosted numerous professional tournaments. Please go to www.ihgolfclub.com. [Related terms: golfing, putting green, driving range, 18 holes] Does Pacific Palms Resort have a cinema room? No, Pacific Palms Resort does not have a cinema room. [Related terms: movie theater, screening room, film projection] Is there a library at Pacific Palms Resort? No, Pacific Palms Resort does not have a library. [Related terms: reading room, books, quiet area, study] Does Pacific Palms Resort have a casino? No, Pacific Palms Resort does not have a casino. [Related terms: gambling, slot machines, poker tables, betting] Is there a nightclub or DJ at Pacific Palms Resort? No, there is no nightclub or DJ at the hotel. [Related terms: disco, party, dancing, music venue, evening entertainment] Does Pacific Palms Resort have karaoke? No, karaoke is not available. [Related terms: singing, music entertainment] Is there a shopping area at Pacific Palms Resort? Yes, there is a shopping area. While the resort has a gift shop and a pro golf shop on-site, it is also conveniently located near several shopping centers, including: Puente Hills Mall Plaza West Covina Citadel Outlets, featuring over 130 stores.. [Related terms: boutiques, retail stores, shops, souvenirs] Are beach umbrellas and loungers available at Pacific Palms Resort? No, beach umbrellas and loungers are not provided. [Related terms: sun beds, beach chairs, parasols, beach service] Does Pacific Palms Resort offer wedding planning services? Yes, wedding planning services are available. Pacific Palms Resort offers comprehensive wedding planning services, including: Multiple indoor and outdoor venues with scenic views. Dedicated wedding specialists to assist with every detail. Catering services and customizable wedding packages. Please contact Sales at 626-854-2416. [Related terms: marriage services, event planner, bridal services, wedding venue] Is babysitting service available at Pacific Palms Resort? Yes, babysitting services are available. The resort provides babysitting service referrals for guests seeking childcare during their stay. ​. [Related terms: nanny, child care, baby sitting, kids supervision] Does Pacific Palms Resort have entertainment staff? No, there is no entertainment staff. [Related terms: animation team, animators, activity leaders, resort entertainment] Does Pacific Palms Resort have an indoor swimming pool? No, Pacific Palms Resort does not have an indoor swimming pool. [Related terms: heated pool, inside pool, covered pool] Does Pacific Palms Resort have an outdoor swimming pool? Yes, Pacific Palms Resort features an outdoor swimming pool. Outdoor Swimming Pool: The resort features an expansive outdoor pool situated atop a hill, offering panoramic views of the San Gabriel Valley. The pool is open from 8am-8pm on a daily basis. The pool area is equipped with comfortable loungers and tables, providing a serene environment for relaxation. ​. [Related terms: outside pool, lido, sun deck pool, infinity pool] Is there a kids' pool at Pacific Palms Resort? No, there is no kids' pool. [Related terms: paddling pool, children's pool, splash pool, shallow pool] Does Pacific Palms Resort have a spa? Yes, Pacific Palms Resort features a spa and wellness center. Sally Spa: Spanning 11,000 square feet, the spa offers a range of services, including: Massage treatments (Swedish, deep tissue, hot stone) Facial treatments Body treatments Couples' massages Aromatherapy Manicures and pedicures Prenatal massages Full-service beauty salon. [Related terms: wellness center, massages, treatments, relaxation center, health spa] Is there a sauna at Pacific Palms Resort? Yes, a sauna is available. Sauna & Steam Room: The spa includes separate men's and women's facilities, each equipped with a sauna and steam room. ​ . [Related terms: dry heat bath, finnish sauna, sweat lodge] Is there a steam room at Pacific Palms Resort? Yes, a steam room is available. Sauna & Steam Room: The spa includes separate men's and women's facilities, each equipped with a sauna and steam room. ​ . [Related terms: steam bath, vapor room, wet sauna] Does Pacific Palms Resort have a hammam? No, Pacific Palms Resort does not have a hammam. [Related terms: turkish bath, moorish bath, public bath] Is there a solarium at Pacific Palms Resort? No, there is no solarium. [Related terms: tanning bed, sun room, sunbathing area] Does Pacific Palms Resort have a private beach? No, Pacific Palms Resort does not have a private beach. [Related terms: exclusive beach, hotel beach, seaside access, beachfront] Are body treatments available at Pacific Palms Resort? Yes, body treatments are available. Body Treatments: The spa provides various body treatments, including body scrubs and wraps, aimed at rejuvenating the skin and body. ​ Please visit https://sally-w.com/ for more information. [Related terms: scrubs, wraps, facials, exfoliation, beauty treatments] Is there a hair salon at Pacific Palms Resort? No, Pacific Palms Resort does not have a hair salon. [Related terms: hairdresser, barber, stylist, beauty salon] Does Pacific Palms Resort offer yoga classes? Yes, yoga classes are available. Yoga Classes: Sally Spa offers a variety of yoga classes, including group sessions and sound healing experiences. Class packages are available for purchase. ​. [Related terms: pilates, stretching, meditation class, wellness sessions] Does Pacific Palms Resort have a fitness center or gym? Yes, a fitness center/gym is available. Fitness Center/Gym: The resort features fitness center that is open bewteen 5am-11pm (Key Access only) equipped with state-of-the-art exercise equipment, catering to guests' workout needs at any time. Please visit the SPAlocated on the Garden Level or visit:https://sally-w.com/ for more info. ​ . [Related terms: gymnasium, workout room, weights room, cardio equipment, exercise facilities] Are fitness classes available at Pacific Palms Resort? No, fitness classes are not offered. [Related terms: aerobics, group workout, personal training, gym classes] Is daily housekeeping provided at Pacific Palms Resort? Yes, daily housekeeping is provided. Service: Guest rooms receive daily housekeeping, which includes cleaning, replenishing amenities, and maintaining overall room tidiness. ​ . [Related terms: room cleaning, maid service, bed making, tidy up] Does Pacific Palms Resort offer laundry services? Yes, laundry services are available. The Resort utilizes an outside company for Dry Cleaning/Laundry services. A laundry slip is located in the closet. [Related terms: washing service, clothes washing, laundromat, self-service laundry] Is ironing service available at Pacific Palms Resort? No, ironing service is not available. [Related terms: pressing service, clothes ironing] Does Pacific Palms Resort offer dry cleaning? Yes, dry cleaning services are available. The Resort utilizes an outside company for this sercvice. A laundry slip is located in the closet. [Related terms: professional cleaning, suit cleaning, delicate garment cleaning] Does Pacific Palms Resort have 24-hour security? Yes, 24-hour security is in place. 24-Hour Security: The resort maintains continuous security presence to ensure guest safety at all times. ​ . [Related terms: guards, night security, safe property, patrol] Are there security alarms at Pacific Palms Resort? Yes, security alarms are installed. Security Alarm System: The resort is equipped with a security system to monitor and respond to any unauthorized access or emergencies. ​ . [Related terms: burglar alarm, intruder alert, safety system] Does Pacific Palms Resort have smoke alarms? Yes, smoke alarms are installed. Smoke Alarms: Smoke detectors are installed throughout the property to promptly alert guests and staff in case of smoke detection. ​ . [Related terms: fire detection, smoke detectors, fire safety] Are there fire extinguishers at Pacific Palms Resort? Yes, fire extinguishers are available. Fire Extinguishers: Fire extinguishers are strategically placed across the resort to address any fire emergencies. ​ . [Related terms: fire fighting equipment, safety equipment] Is there a safety deposit box at Pacific Palms Resort? Yes, a safety deposit box is available. Safety Deposit Boxes: Each guest room is equipped with an in-room safe, allowing guests to securely store their valuables. ​ . [Related terms: hotel safe, valuables storage, secure box] Is Wi-Fi available at Pacific Palms Resort? Yes, Pacific Palms Resort offers Wi-Fi. Complimentary high-speed Wi-Fi is available in all guest rooms and public areas. ​ . [Related terms: internet access, wireless connection, high-speed net, online access, broadband] Do the rooms at Pacific Palms Resort have a TV? Yes, the rooms are equipped with a TV. Each room features a 55-inch SMART TV with premium cable channels. ​ . [Related terms: television, cable TV, satellite channels, flat screen] Is there an alarm clock in the room at Pacific Palms Resort? Yes, an alarm clock is provided. Rooms are equipped with an alarm clock for guest convenience. ​ . [Related terms: alarm clock, wake up clock, radio clock] Are baby cribs available at Pacific Palms Resort? No, baby cribs are not available. [Related terms: cot, infant bed, baby bed] Are baby safety gates available at Pacific Palms Resort? No, baby safety gates are not available. [Related terms: child gates, stair gates, infant safety] Are strollers available at Pacific Palms Resort? No, strollers are not available. [Related terms: prams, pushchairs, buggies] Does Pacific Palms Resort provide pet baskets or bowls? No, pet baskets and bowls are not provided. [Related terms: dog bed, cat bed, food bowls, pet amenities] Is there a desk in the room at Pacific Palms Resort? Yes, the rooms are equipped with a desk. All rooms include a desk suitable for work or study. ​ . [Related terms: work space, writing table, office desk, workstation] Do the rooms at Pacific Palms Resort have a seating area? Yes, there is a seating area in the room. Rooms feature a seating area for relaxation. ​ . [Related terms: sitting area, armchairs, living space] Is there a sofa in the room at Pacific Palms Resort? Yes, the room includes a sofa. Sofas are locted in the Palor suite as well as Presidnetial Suite. [Related terms: couch, settee, sofa bed] Do the rooms at Pacific Palms Resort have air conditioning? Yes, the rooms are air-conditioned. Air conditioning is standard in all rooms. ​ . [Related terms: AC, A/C, climate control, cooling, air con] Do the rooms at Pacific Palms Resort have a heater? Yes, heating is available in the rooms. Rooms are equipped with climate control systems that include heating. ​ . [Related terms: heating, central heating, radiator, warmth] Are mosquito nets provided at Pacific Palms Resort? No, mosquito nets are not provided. [Related terms: insect screen, bug net, bed canopy] Is there a safe box in the room at Pacific Palms Resort? Yes, the room is equipped with a safe box. Each room includes an in-room safe for securing valuables. ​ . [Related terms: in-room safe, room security box, valuables locker] Do any rooms at Pacific Palms Resort have a private pool? No, rooms do not have private pools. [Related terms: plunge pool, personal pool, suite with pool] Is there a hot tub at Pacific Palms Resort? No, there is no hot tub. [Related terms: jacuzzi, whirlpool, spa bath] Is there a wardrobe or closet in the room at Pacific Palms Resort? Yes, a wardrobe or closet is provided. Rooms are equipped with a wardrobe or closet for clothing storage. ​ . [Related terms: clothes storage, armoire, cupboard, hanging space] Do the rooms at Pacific Palms Resort have a balcony or terrace? Yes, rooms feature a balcony or terrace. All rooms feature a private balcony offering views of the San Gabriel Mountains, cityscape, or golf courses. ​ . [Related terms: veranda, patio, outdoor deck, private balcony] Is a hairdryer provided at Pacific Palms Resort? Yes, a hairdryer is available in the room. A hairdryer is provided in each bathroom. ​ . [Related terms: blow dryer, hair dryer] Is an iron and ironing board available at Pacific Palms Resort? Yes, an iron and ironing board are provided. Rooms come with an iron and ironing board for guest use. ​ . [Related terms: clothes iron, pressing facilities] Are towels provided at Pacific Palms Resort? Yes, towels are provided. Fresh towels are supplied and replaced daily. ​ . [Related terms: bath towels, hand towels, beach towels, bathroom linens] Is linen provided at Pacific Palms Resort? Yes, linen is provided. Bed linens are provided and changed regularly. ​ . [Related terms: bed sheets, bedding, pillowcases, duvet covers] Does Pacific Palms Resort offer premium bedding? Yes, premium bedding is available. Rooms feature hypo-allergenic premium bedding for enhanced comfort. ​ . [Related terms: luxury linens, high thread count sheets, down comforters, pillow menu] Is there a lounge area at Pacific Palms Resort? Yes, a lounge area is available. Some suites offer a lounge area; standard rooms include a seating area. ​ . [Related terms: sitting room, parlor, relaxation space] Is there a coffee/tea maker in the room at Pacific Palms Resort? Yes, a coffee/tea maker is provided. Each room is equipped with a coffee/tea maker. ​ . [Related terms: kettle, coffee machine, tea facilities, espresso machine] Are bathrobes and slippers provided at Pacific Palms Resort? Yes, bathrobes and slippers are provided. Bathrobes are provided; slippers are not specified. ​. [Related terms: robes, house shoes, spa gown] Is a shower kit provided at Pacific Palms Resort? Yes, a shower kit is available. Complimentary toiletries are available in all bathrooms. ​ . [Related terms: toiletries, shampoo, soap, conditioner, amenity kit] Do the rooms at Pacific Palms Resort have a kitchen or kitchenette? No, rooms do not have a kitchen or kitchenette. [Related terms: cooking area, stove, microwave, fridge, apartment style] Are there books, DVDs, or music for children at Pacific Palms Resort? No, children's entertainment is not specified. [Related terms: children's entertainment, family movies, board games, kids media] Do the rooms at Pacific Palms Resort have a sea view? No, rooms do not have a sea view. [Related terms: ocean view, waterfront, beach view, coastal view] Do the rooms at Pacific Palms Resort have a city view? Yes, some rooms offer a city view. Some rooms offer a city view. ​ . [Related terms: urban view, skyline view, street view] Do the rooms at Pacific Palms Resort have a garden view? No, rooms do not have a garden view. [Related terms: park view, nature view, greenery view] Do the rooms at Pacific Palms Resort have a mountain view? Yes, some rooms offer a mountain view. Pacific Palms Resort offers rooms with mountain views and golf course views. All rooms feature floor-to-ceiling windows and private balconies, providing guests with scenic vistas of the San Gabriel Mountains and the resort's championship golf courses. ​. [Related terms: hill view, scenic view, alpine view] Do the rooms at Pacific Palms Resort have a pool view? Yes, some rooms offer a pool view. Pacific Palms Resort offers rooms with mountain views and golf course views. All rooms feature floor-to-ceiling windows and private balconies, providing guests with scenic vistas of the San Gabriel Mountains and the resort's championship golf courses. ​. [Related terms: view of swimming pool, water view] Can you describe the rooms at Pacific Palms Resort? Deluxe Rooms (375–450 sq. ft.) Deluxe King: Features a king-sized bed, floor-to-ceiling windows, and a private balcony offering mountain or golf course views. Deluxe Double: Equipped with two double beds, making it ideal for families or small groups. Amenities: In-room refrigerator 40-inch flat-screen TV Executive-style workstation with ergonomic chair Complimentary Wi-Fi Fine high-thread-count linens and plush bathrobes In-room safe Private balcony with scenic views​ Pacific Palms Resort +2 Pacific Palms Resort +2 Pacific Palms Resort +2 Pacific Palms Resort +1 Pacific Palms Resort +1 Pacific Palms Resort +3 Pacific Palms Resort +3 Pacific Palms Resort +3 Guest Reservations Executive Rooms (400–500 sq. ft.) Executive King: Offers enhanced space and luxury, with a king-sized bed and premium amenities. Executive Double: Features two double beds and additional comforts. Additional Perks: Continental breakfast vouchers for the Red Restaurant Voucher for two house drinks per stay at the on-site bar and restaurant​ Hotels.com +2 Pacific Palms Resort +2 Guest Reservations +2 Pacific Palms Resort +1 Pacific Palms Resort +1 Suites Presidential Suite (1,200 sq. ft.): Located on the 11th floor, this suite boasts a parlor area with a dining table, a separate guest bathroom, a full-service workstation, and a hot tub on the wrap-around balcony. Parlor Suite (840 sq. ft.): Features a separate parlor area with a dining table and chairs, a sofa, and a separate bedroom area with a king-sized bed. Hospitality/Junior Suite (800 sq. ft.): Offers a king bed and a large lounge area, providing ample space for relaxation.​ Pacific Palms Resort ADA Accessible Rooms ADA King Room and ADA Double Room: Designed to accommodate guests with disabilities, these rooms include features such as roll-in showers, grab bars in tubs, accessible toilets, wider doors, and accessible safes.​ Pacific Palms Resort 🌄 Views All rooms and suites are equipped with floor-to-ceiling windows and private balconies, offering guests panoramic views of the San Gabriel Mountains or the resort's pristine golf courses.. [Related terms: room details, accommodation types, suite features, room layout] Are room upgrades available at Pacific Palms Resort? 1. Executive Rooms (400–500 sq. ft.) Executive King and Executive Double rooms offer: Enhanced space and comfort Floor-to-ceiling windows with scenic views of the San Gabriel Mountains or golf courses Private balconies Continental breakfast vouchers for the Red Restaurant Voucher for two house drinks per stay at the on-site bar and restaurant Executive-style workstation with ergonomic chair Plush bathrobes for convenience​ 2. Suites Presidential Suite (1,600 sq. ft.): Located on the 11th floor, offering panoramic views Parlor area with dining table and chairs Separate guest bathroom Full-service workstation Hot tub on the wrap-around balcony Exclusive access to the Executive Lounge for daily continental breakfast and afternoon refreshments Voucher per night for two glasses of wine or two beers in the Red Restaurant & Bar​ Parlor Suite (840 sq. ft.): Separate parlor area with dining table and chairs Sofa and a separate bedroom area with a king-sized bed Floor-to-ceiling windows with mountain and golf course views​ Hospitality/Junior Suite (800 sq. ft.): One king bed and a large lounge area Complimentary Wi-Fi​ . [Related terms: better room, suite upgrade, premium room options, upsell] Does Pacific Palms Resort offer special packages? 1. Spa and Stay Deluxe accommodations with complimentary Wi-Fi and parking A 60-minute couples massage at Sally Spa​ 2. Stay & Play Package Deluxe accommodations with complimentary Wi-Fi and parking Daily continental breakfast for two in the Red Restaurant 3. Weekend Bed & Breakfast Package Deluxe accommodations Complimentary continental breakfast for two in the Red Restaurant Complimentary Wi-Fi, fitness center access, and parking​ 💼 Corporate Preferred Program Pacific Palms Resort offers a Corporate Preferred Account program that includes: Exclusive guestroom rates and availability High floor/golf & mountain view guestroom upgrades upon availability No resort fees Complimentary Wi-Fi, in-room coffee, self-parking, and fitness center access Member rates for overnight guests at the golf course. [Related terms: deals, offers, honeymoon package, family bundle, all-inclusive] Are there additional services or products available at Pacific Palms Resort? The resort actively engages in cross-marketing initiatives, encouraging guests to enhance their stay with additional services such as: Spa treatments at Sally Spa Golf experiences at the Industry Hills Golf Club Dining experiences at the Red Restaurant & Bar Event and meeting space bookings for business travelers​. [Related terms: extras, add-ons, additional services, experiences] Are there any restaurants near Pacific Palms Resort? On-Site Dining: Red Restaurant & Bar: An upscale venue offering steaks, seafood, and cocktails with panoramic views of the San Gabriel Mountains. Ideal for breakfast, lunch, or a romantic dinner. ​ Local Favorites: BJ’s Restaurant & Brewhouse: Known for its deep-dish pizzas and handcrafted beers.​ Manohar’s Delhi Palace: Offers authentic Indian cuisine with a variety of vegetarian options.​ Taco Del Rio: A local spot famed for its flavorful tacos and quick service.. [Related terms: local dining, places to eat nearby, food recommendations, nearby cafes] What local activities are available near Pacific Palms Resort? Family-Friendly Attractions: Disneyland: Experience the magic of Disney with various themed lands and attractions.​ Universal Studios Hollywood: Enjoy thrilling rides and behind-the-scenes studio tours.​ Knott’s Berry Farm: A theme park featuring roller coasters, family rides, and live entertainment. ​ Cultural & Educational Sites: The Getty Center: Explore art collections, architecture, and gardens.​ Eventbrite Huntington Library: A research and cultural center with a library, art collections, and botanical gardens. ​ Outdoor Activities: Schabarum Regional Park: Offers hiking trails, picnic areas, and scenic views of the Puente Hills. ​ Pacific Palms Resort 📅 Seasonal Events Cherry Blossom Festival: Held at Schabarum Regional Park, celebrating Japanese culture with performances and food. ​ Concerts in the Park: Enjoy live music performances during summer evenings. ​ Movies in the Park: Family-friendly movie screenings under the stars.. [Related terms: things to do, sightseeing, excursions, attractions, events] What are the points of interest near Pacific Palms Resort? Hsi Lai Temple: One of the largest Buddhist temples in the Western Hemisphere, offering cultural and educational experiences.​ Workman & Temple Family Homestead Museum: Provides insights into Southern California’s history through preserved homes and artifacts. ​ Parents Industry Hills Golf Club: Features two championship 18-hole courses with picturesque views. ​ Sally Spa at Pacific Palms Resort: Offers a range of spa treatments for relaxation and rejuvenation.. [Related terms: landmarks, tourist spots, monuments, must see places] Does Pacific Palms Resort offer airport shuttle services? Pacific Palms Resort does not offer a complimentary airport shuttle service. However, guests can arrange transportation to and from nearby airports through the resort's reception desk. This service is available for a fee and can be coordinated upon request. ​ Alternative Transportation Options: Ride-Sharing Services: Platforms like Uber and Lyft operate in the area. For instance, an UberX ride from Los Angeles International Airport (LAX) to the resort averages around $86, with a travel time of approximately 58 minutes. ​ Shuttle Services: Private shuttle companies offer transportation between LAX and the resort. These services typically cost between $85 and $110, with a travel time of about 50 minutes.. [Related terms: airport pickup details, shuttle schedule, transfer cost] What are the parking details at Pacific Palms Resort? Pacific Palms Resort provides the following parking options for guests:​ Self-Parking: Complimentary for all guests.​ The Resort also has electric charging stations. Additionally, the resort offers free parking for RVs, buses, and trucks. Any long term parking needs,the Hotel will need to be contacted: 626-810-4455. [Related terms: parking cost, parking availability, valet price, public parking nearby] What public transport options are near Pacific Palms Resort? While the resort is situated in a more secluded area, there are public transportation options nearby:​ Bus Services: The nearest bus stop is at Azusa Ave and Gemini St S, approximately a 12-minute walk from the resort. Bus lines serving this stop include:​ Line 280: Connecting Azusa to Puente Hills Mall.​ East Valinda Shuttle​ Yellow Line (Counterclockwise)​ Green Line (Clockwise) ​ Metrolink Train: The City of Industry Metrolink station, the busiest in the system, is located within the city and provides commuter rail services connecting to various parts of Los Angeles County.. [Related terms: nearest metro, bus stop, train station, getting around] 📶 Wi-Fi: Complimentary Wi-Fi is available throughout the resort, including guest rooms and public areas. ​ 🅿️ Parking: Self-Parking: Free for all guests. 🍳 Breakfast Options: Red Restaurant: Offers a cooked-to-order breakfast menu. Additional information about Pacific Palms Resort: The Pacific Palms Resort does offer Holiday & Special menus. Please visit https://pacificpalmsresort.com/dining/red-restaurant-bar/ For any meeting/event inquires please contact our Sales office at 626-854-2416 Ther Hotel has 291 guestrooms The Resort has a loylaty program call the Guestbook. Please visit: https://theguestbook.com/reward_sign_up/pacificpalms for more info In regard to any Gift Card request, please visit https://pacificpalmsresort.com/gift-card-request/ to fill out any request In regard to any job opportunities, please contact our Human Resources Department at 626-854-2344 For any Golf reservation requests, please visit https://ihgolfclub.com/industry-hill-rates/book-a-tee-time/ or call 1-626-854-2170 For any Golf Tournament information, please visit https://ihgolfclub.com/city-of-industry-golf-clubs/industry-hills-mens-club/mens-club-events/ or call 1-626-854-2170 For any reservation requests please e-mail reservations@pacificpalmsresort.com Please note that the Resort does not offer Day Passes for the Pool Golf Members are able to make Golf Tee Reservations 9 days in advance Golf Non-Members are able to make Golf Tee Reservations 7 in advance. [Related terms: extra details, unique features, special policies, additional services] What leisure activities, sports, or entertainment options do you offer? At Pacific Palms Resort, guests can enjoy the following activities: Golf Court, Shopping area, Wedding Planning, Babysitting Service. Does the hotel have business centers, meeting rooms, or facilities for events? For professional needs, Pacific Palms Resort offers the following business facilities: Business Center, Conference Rooms, Meeting Rooms, Banquet Hall, Fax/Photocopying. Are there laundry services, housekeeping, or garment care available? To ensure a clean stay, Pacific Palms Resort provides: Daily Housekeeping, Laundry, Dry Cleaning. Are there any shared spaces, lounges, or public areas for guests to use? During your stay at Pacific Palms Resort, you have access to several common areas: Parking, Lobby, Elevators, Garden/Terraces, Toilet with grab rails, Wheelchair accessible. What facilities, services, and general amenities are offered at the hotel? Pacific Palms Resort provides a wide range of guest services, including: Parking, Lobby, Elevators, Garden/Terraces, Toilet with grab rails, Wheelchair accessible, Business Center, Conference Rooms, Meeting Rooms, Banquet Hall, Fax/Photocopying, 24-hour Front Desk, Early Check-In, Late Check-Out, Concierge Service, Baggage Storage, ATM, Wake-up Service, Organized Activities, Restaurant(s), Bar, Snack bar, Packed lunches, Vending machine, Special Dietary Options, Golf Court, Shopping area, Wedding Planning, Babysitting Service, Outdoor Swiming pool, Spa, Sauna, Steam Room, Body Treatments, Yoga classes, Fitness Center/Gym, Daily Housekeeping, Laundry, Dry Cleaning, 24-hour security, Security alarm, Smoke alarms, Fire extinguishers, Safety deposit box, Wi-Fi, TV, Alarm clock, Desk, Seating Area, Sofa, Air conditioning, Heater, Safe Box, Wardrobe/Closet, Balcony/Terrace, Hairdryer, Iron/Ironing board, Towels, Linen, Premium bedding, Lounge area, Coffee/tea maker, Bathrobe and slippers, Shower kit, City view, Mountain view, Pool view, Describe the rooms of your property & characteristics. What are the dining options, restaurants, or breakfast services available? Food and beverage offerings at Pacific Palms Resort include: Restaurant(s), Bar, Snack bar, Packed lunches, Vending machine, Special Dietary Options. Is there a swimming pool, spa, gym, or wellness area at the hotel? Wellness facilities at Pacific Palms Resort are available for your relaxation, specifically: Outdoor Swiming pool, Spa, Sauna, Steam Room, Body Treatments, Yoga classes, Fitness Center/Gym. What services are provided by the reception or front desk? Our team at Pacific Palms Resort can assist you with several reception services: 24-hour Front Desk, Early Check-In, Late Check-Out, Concierge Service, Baggage Storage, ATM, Wake-up Service, Organized Activities. What are the room features and in-room amenities provided? The rooms at Pacific Palms Resort are equipped with various features: Wi-Fi, TV, Alarm clock, Desk, Seating Area, Sofa, Air conditioning, Heater, Safe Box, Wardrobe/Closet, Balcony/Terrace, Hairdryer, Iron/Ironing board, Towels, Linen, Premium bedding, Lounge area, Coffee/tea maker, Bathrobe and slippers, Shower kit, City view, Mountain view, Pool view, Describe the rooms of your property & characteristics. What safety measures and security systems are in place at the hotel? Your safety at Pacific Palms Resort is supported by several measures: 24-hour security, Security alarm, Smoke alarms, Fire extinguishers, Safety deposit box.