## What you can do with this document You can get information about the hotel's general description, location, amenities, and facilities. You can also answer guest questions about policies (check-in/out, cancellation, pets, accessibility), pricing behavior and seasonality, and meeting or event spaces. Use the FAQ section to respond to specific guest queries. --- # Hotel Description ## Hotel General Description: The hotel is located in Poland. - The hotel has a three-star rating. - It is a medium-sized hotel with 112 rooms. - The hotel falls into the following categories: leisure, resort, wellness & spa, family and conference. ## Hotel Extended Description: -Property Name: Astor hotel -General description : A family-friendly destination located in Jastrzębia Góra, offering a range of amenities including a conference center, a bowling alley, and the Gaja Natural Spa. Guests can enjoy dining at the Astoria Restaurant and take advantage of promotions such as free stays for pets. A luxurious retreat offering modern amenities and exceptional service. Guests can enjoy spacious accommodations and a range of on-site facilities designed for comfort and relaxation. -Hotel features : Its focus on family-friendly amenities and services. -Parking information: Parking on the premises is subject to an additional charge. There is a possibility to charge an electric car (1 station, for an additional fee) -Pool information : Pool with a jacuzzi, a wading pool for toddlers, a family sauna, and a sauna area for adults -Spa information : Super wellness and spa zone, very atmospheric -Restaurant information : Advantages of choosing a hotel with its own restaurant" "restaurant: bibs for small children, high chair, plastic dishes and cutlery, coloring set (information in the restaurant)" "restaurant Astoria Jastrzębia Góra | Hotel Astor -Hotel amenities : Gaja natural spa | Astor Hotel Jastrzębia Góra -Family amenities information : Hotel very focused on families with children ## Hotel Extended Description: -Description : Hotel Astor offers classically appointed rooms with free Wi-Fi and private bathroom facilities. The property boasts an indoor swimming pool and a sauna. Each room at Astor includes a TV. There is a work desk, as well as cosy carpeted floors. Guests can get fit in the fitness centre offering various machines, as well as experience professional cosmetic treatments. Massages and peelings are all on offer. Children can spend their time in the game room, enjoy play club or enjoy the outdoor playground. There is also essential baby equipment for parents, with bathtubs, babycots and child-proofing devices. Hotel Astor houses a restaurant offering international cuisine, as well as a lobby bar to enjoy drinks in. The hotel is situated 850 metres from the town centre and 7 km from the Władysławowo Train Station. The property boasts an indoor swimming pool, jacuzzi, family sauna and adults only area with sauna, steam room, infrared sauna. -Reviews : Some reviews from users are: - “Great hotel, all new fresh and clean. Perfect for kids and good connection with Primavera Hotel.” - “Pleasant environment and atmosphere, close to the sea, good location, excellent and varied breakfast, cleanliness, responsive staff, gifts and bonuses.” - “We were greeted by a smiling and friendly lady at the reception. She informed us about entertainment for children. We felt taken care of from the very beginning..During our stay, it felt like both the reception staff, kitchen, and room service were a well-coordinated team...” - “Hotel in a very good location, clean, comfortable beds, delicious food, nice and helpful staff, I recommend” - “I had breakfast and purchased dinners. The food was delicious, very diverse, and plentiful. They served, for example, fish, cheeses, and cold cuts made in-house. Additionally, it turned out that we had an afternoon snack, which included ice cream, cookies, and drinks. As a welcome...” - “Everything was great, very good food and nice service” - “Wonderful place, delicious food, clean room, and very nice staff :) we recommend and will definitely return!” - “Very good breakfasts, a very large selection, larger than in many 4-star hotels. The hotel is located close to a relatively gentle descent to the beach (just cross the street). Large parking, very nice staff, billiards,...” - “Very nice service, clean rooms, very good breakfasts, good spa area. Close to the sea. Worth recommending. We will definitely return. Thank you” - “Sweet corner after dinner with cookies, ice cream, coffee, concerts in the lobby with a nice bar and a cool pool” -Beach proximity : Hotel located close to a relatively gentle descent to the beach (just cross the street)." "close to the sea -Pool information : The property boasts an indoor swimming pool, jacuzzi, family sauna and adults only area with sauna, steam room, infrared sauna -Spa information : The spa services at hotel astor include the following quote from the webpage: "the property boasts an indoor swimming pool, jacuzzi, family sauna and adults only area with sauna, steam room, infrared sauna." additionally, guests can "experience professional cosmetic treatments. massages and peelings are all on offer -Gym information : Guests can get fit in the fitness centre offering various machines, as well as experience professional cosmetic treatments." the tone used to attract health-conscious guests is inviting and emphasizes the availability of fitness options, suggesting a focus on well-being and personal care. the mention of "various machines" indicates a well-equipped facility, appealing to those looking to maintain or enhance their fitness routines during their stay -Restaurant information : Hotel astor houses a restaurant offering international cuisine, as well as a lobby bar to enjoy drinks in -Rooms information : Webpage: """ "hotel astor offers classically appointed rooms with free wi-fi and private bathroom facilities." "each room at astor includes a tv. there is a work desk, as well as cosy carpeted floors -Hotel amenities: The property boasts an indoor swimming pool and a sauna. Additionally, guests can get fit in the fitness center offering various machines, as well as experience professional cosmetic treatments. Massages and peelings are all on offer. The hotel also features a jacuzzi, family sauna, and adults-only area with sauna, steam room, infrared sauna. For children, there is a game room, enjoy play club or enjoy the outdoor playground. -Family amenities : Children can spend their time in the game room, enjoy play club or enjoy the outdoor playground. there is also essential baby equipment for parents, with bathtubs, babycots and child-proofing devices ## Hotel Location Information: The hotel is one of the nearest to theme parks Bliza Park Miniatur, to zoos Primavera mini zoo. - The hotel is within walking distance of zoos Primavera mini zoo. - The hotel is near to theme parks Bliza Park Miniatur. ## Hotel Stationality: This property does not have more demand on weekends - In this property, when demand goes up, prices go up too - In this property the high season goes: from the fortnight of 21 of May to the fortnight of 18 of November - In this property the mean lead time is 38.256, with 80% of the users with lead time between 41.819 and 46.549 - This property is not closed on any period of the year - In this property there is peak demand dates in: the fortnight of 09 of April # Frequently Asked Questions (FAQs) What is the official name of the property? The official name of the hotel is Hotel Astor. [Related terms: property name, hotel title, establishment name] Where is Hotel Astor located? Hotel Astor is located at ul. Rozewska 38, 84‑104 Jastrzębia Góra, Poland. [Related terms: address, directions, whereabouts, neighborhood, map location, surroundings] What is the official website of Hotel Astor? You can visit the official website at https://www.astorhotel.pl/. [Related terms: website, link, homepage, web address, online site] Which languages are spoken by the staff at Hotel Astor? The staff at Hotel Astor speaks: English, Polish. [Related terms: multilingual staff, translators] What are the check-in and check-out hours at Hotel Astor? Check-in from 16:00, check-out until 11:00 (times may vary depending on the offer).. [Related terms: arrival time, departure time, check-in policy, check-out policy, front desk hours] What is the cancellation policy at Hotel Astor? We offer two types of reservations: refundable and non-refundable. Cancellation terms depend on the selected offer. Refundable offer – 30% prepayment, free cancellation up to 7 days before arrival. After this period, in exceptional circumstances, the reservation may be rescheduled upon presentation of supporting documentation. Non-refundable offer – 100% prepayment, no free cancellation or modification, including in exceptional circumstances.. [Related terms: refund policy, booking cancellation, modify reservation, cancel rules, money back] Which payment options are accepted at Hotel Astor? Hotel Astor accepts the following payment methods: Cash, Visa and Mastercard credit/debit cards. American Express is not accepted.. [Related terms: credit cards, accepted cards, cash payment, methods of payment, visa, mastercard] Are there any additional fees or taxes at Hotel Astor? Yes, please note the following charges: A local tax of 3.40 PLN per person per day applies.. [Related terms: taxes, extra charges, tourist tax, resort fee, surcharges, hidden costs] Does Hotel Astor have any seasonal closures? Yes, some facilities are subject to seasonal closure: The hotel is temporarily closed each year for general cleaning and necessary renovation and maintenance works. This technical break usually takes place in December. The hotel reopens for the holiday season.. [Related terms: closed dates, off-season, winter closure, unavailable periods, seasonal availability] Are pets allowed at Hotel Astor? Yes, pets are allowed at Hotel Astor. Pets are allowed for an additional fee of 75 PLN per night. In De Luxe rooms, pets up to 10 kg are welcome.. [Related terms: dogs allowed, cats allowed, pet friendly, animal policy, dog friendly] Does Hotel Astor offer accessible rooms for guests with disabilities? Yes, Hotel Astor offers accessible facilities. One room is adapted for guests with disabilities. Most common areas are on the ground floor or accessible by elevator. Areas not accessible by elevator (only via stairs, level -2): pool and sauna zone, gym, and bowling alley.. [Related terms: disabled access, handicap accessible, mobility impaired, wheelchair friendly rooms, ADA compliance] Does Hotel Astor follow sustainability practices? Yes, Hotel Astor has the following sustainability policies in place: Water dispensers are available on every floor, and rooms are equipped with glass carafes instead of plastic bottles.. [Related terms: eco-friendly, green hotel, environmental policy, recycling, carbon footprint] Is smoking allowed at Hotel Astor? The hotel is fully non-smoking. A designated smoking area is located in front of the main entrance. Smoking is prohibited indoors and on balconies. A fine of 500 PLN applies for violations.. [Related terms: smoking policy, non-smoking, designated smoking area, cigarettes, vaping] What is the damage policy at Hotel Astor? Guests are fully financially responsible for damages; the hotel may charge the guest even after departure.. [Related terms: deposit, breakage, fines, room damage, security deposit] How is the key collection managed at Hotel Astor? Check-in is completed at the reception, where guests receive room key cards/keys.. [Related terms: picking up keys, entry access, smart lock, keypad, access code] Does Hotel Astor have parking? Yes, Hotel Astor offers parking. Private outdoor parking available for 25 PLN per day. The hotel is not responsible for damage or loss of vehicles or items left inside. ?he hotel does not offer parking reservations. A large parking area is available across two adjacent properties. Parking is equipped with EV chargers; payment is made directly to the charging provider.. [Related terms: car park, garage, valet parking, vehicle storage, parking lot] Does Hotel Astor have a lobby? Yes, Hotel Astor features a lobby area. Open 24/7.. [Related terms: reception area, waiting area, entrance hall, foyer] Are there elevators at Hotel Astor? Yes, Hotel Astor is equipped with elevators. The main building has two elevators serving most areas. Facilities located on level -2 (pool, sauna, gym, bowling) are accessible only by stairs. Building B does not have an elevator.. [Related terms: lifts, accessible access, floors access] Does Hotel Astor have a garden or terrace? Yes, Hotel Astor features a garden or terrace. In summer: sun loungers available on the hotel terrace, as well as tables near the restaurant.. [Related terms: courtyard, outdoor space, park, green area, patio] Is there a picnic area at Hotel Astor? Yes, there is a picnic area available. Available on the terrace or in the garden. Picnic baskets can also be purchased for the beach (120 PLN per set for two people).. [Related terms: outdoor dining, picnic tables, alfresco dining area] Does Hotel Astor offer BBQ facilities? Yes, BBQ facilities are available. Available as part of special offers (e.g., holidays or festive stays).. [Related terms: barbecue, grill, grilling facilities, outdoor cooking] Is there a shared kitchen at Hotel Astor? No, Hotel Astor does not have a shared kitchen. [Related terms: communal kitchen, cooking facilities, guest kitchen, self-catering] Does Hotel Astor have a kids' club or play area? Yes, there is a kids' club or play area available. Indoor playground available daily from 9:00–21:00. Outdoor playground is located at the neighboring Primavera property and is available without time restrictions.. [Related terms: children's club, kids activities, childcare, miniclub, playgroup] Is there a shared lounge or TV area at Hotel Astor? Yes, Hotel Astor has a shared lounge/TV area. The hotel offers lounge areas with sofas; the Lobby Bar includes a TV zone.. [Related terms: common room, tv room, relaxation area, social space] Is there a chapel or shrine at Hotel Astor? No, Hotel Astor does not have a chapel or shrine. [Related terms: prayer room, worship place, meditation room, church] Are toilets with grab rails available at Hotel Astor? Yes, toilets with grab rails are available. Available in accessible rooms.. [Related terms: safety bars, accessible bathroom, handrails, disabled toilet features] Is Hotel Astor wheelchair accessible? Yes, the property is wheelchair accessible. Ramps and/or elevators provide access to main areas: reception, lobby bar, restaurant, and rooms. Facilities on level -2 (pool, sauna, gym, bowling) are accessible only by stairs.. [Related terms: ramp access, elevator access, mobility friendly, step-free access] Does Hotel Astor have a business center? Yes, a business center is available. The Conference Center and Hotel Astor’s infrastructure provide excellent conditions for both work and relaxation for event participants.. [Related terms: co-working space, office facilities, computer room, printing services] Are there conference rooms at Hotel Astor? Yes, conference rooms are available. 5 conference rooms ranging from 170 m² to 800 m². Thanks to soundproof movable walls, the largest room can be divided into 4 smaller rooms.. [Related terms: event space, convention room, seminar room, auditorium] Does Hotel Astor offer meeting rooms? Yes, meeting rooms are available. In addition to conference rooms, guests can enjoy coffee breaks, barbecue dinners, cycling tours, Nordic walking, outdoor games, and evening events with a DJ.. [Related terms: boardroom, meeting space, work room] Is there a banquet hall at Hotel Astor? Yes, a banquet hall is available. Available for conferences, weddings, meetings, and banquets.. [Related terms: ballroom, event hall, reception hall, party venue] Does Hotel Astor offer fax and photocopying services? Yes, fax and photocopying services are available. Rooms are equipped with a sound system, multimedia projector, screens, wireless internet, and microphones.. [Related terms: printing, copy machine, office services, scanning] Does Hotel Astor have a 24-hour front desk? Yes, the front desk operates 24/7. Available 24/7.. [Related terms: 24/7 reception, night porter, always open reception, front desk] Is early check-in available at Hotel Astor? Yes, early check-in is possible. Subject to room availability and preparation. We encourage contacting reception by phone on the day of arrival. 16:00 is the guaranteed check-in time.. [Related terms: arrive early, morning check-in, flexible arrival] Is late check-out available at Hotel Astor? Yes, late check-out is possible. The hotel offers an option to extend the stay until 18:00. Cost: 195 PLN per room, subject to availability.. [Related terms: leave late, extended stay, afternoon departure] Does Hotel Astor offer self check-in? No, self check-in is not available. [Related terms: contactless check-in, keyless entry, online check-in, digital key] Is there a concierge service at Hotel Astor? No, concierge service is not available. [Related terms: guest services, ticket booking, tour assistance, help desk] Are lockers available at Hotel Astor? Yes, lockers are available for guests. Guests have access to lockable lockers in the pool area.. [Related terms: storage lockers, secure storage, safe storage] Does Hotel Astor offer baggage storage? Yes, baggage storage is available. Yes, free luggage storage is available at the reception.. [Related terms: luggage storage, leave bags, suitcase storage, cloakroom] Is there an ATM at Hotel Astor? No, there is no ATM on-site. [Related terms: cash machine, money withdrawal, bank machine] Does Hotel Astor offer currency exchange? No, currency exchange is not available. [Related terms: change money, foreign exchange, forex, convert currency] Is a wake-up service available at Hotel Astor? Yes, a wake-up service is available. Can be arranged through the reception.. [Related terms: morning call, alarm call, wake up service] Does Hotel Astor offer organized activities? Yes, organized activities are available for guests. Guests can participate in sports activities on-site for an additional charge. Activities are available for adults only.. [Related terms: tours, group events, entertainment program, daily activities] Does Hotel Astor have an airport shuttle? Yes, an airport shuttle is available. A taxi can be arranged via reception; payment is made directly to the driver.. [Related terms: airport transfer, airport taxi, flight pick-up, airport transport] Does Hotel Astor offer a shuttle service? No, Hotel Astor does not provide a shuttle service. [Related terms: local shuttle, transport service, free ride, bus service] Does Hotel Astor offer car rental services? No, car rental services are not available. [Related terms: hire car, rent a vehicle, auto rental] Are bicycles available for rent at Hotel Astor? Yes, bicycle rental is available. Bike-friendly hotel with rental service. 1 hour: 15 PLN per bike, full day: 40 PLN per bike. A cycling route map is available at reception.. [Related terms: bike hire, cycling, rent bikes, mountain bikes] Can I buy public transport tickets at Hotel Astor? No, public transport tickets are not sold on-site. [Related terms: bus tickets, metro pass, train tickets, transit card] Does Hotel Astor have a restaurant? Yes, Hotel Astor has a restaurant on-site. The on-site “Astoria” restaurant offers lunch dishes and desserts. Available buffet meals: breakfast (8:00–10:30), dinner (18:00–20:00). Depending on the package and booking period, buffet lunches (13:00–14:30) may also be available. The hotel kitchen is not adapted to prepare fully gluten-free meals.. [Related terms: dining, place to eat, bistro, cafe, food service] Is there a bar at Hotel Astor? Yes, there is a bar at the hotel. Lobby Bar open daily from 9:00 to 23:00.. [Related terms: cocktails, pub, drinks, lounge bar, wine bar] Is there a snack bar at Hotel Astor? Yes, a snack bar is available. The bar offers sweet snacks, and hot dishes can be ordered from the menu between 13:00 and 21:30.. [Related terms: light bites, coffee shop, deli, quick food] Does Hotel Astor offer room service? Yes, room service is available. Guests can order from the menu with delivery to the room daily between 13:00 and 21:30 by contacting the restaurant directly.. [Related terms: in-room dining, food delivery, meal service in room] Can I have breakfast in my room at Hotel Astor? Yes, breakfast in the room is available. Breakfast is served in the restaurant from 8:00 to 10:30 as a buffet. It is possible to book a dedicated package that includes breakfast served in the room.. [Related terms: morning meal delivery, breakfast service] Does Hotel Astor provide packed lunches? Yes, packed lunches are available. Takeaway meals (salad, sandwiches, water, and an apple) can be ordered instead of an unused meal or as an additional meal for 29 PLN per set. Orders must be placed by 16:00 the day before.. [Related terms: picnic food, takeaway meal, boxed lunch, meal to go] Are there vending machines at Hotel Astor? No, there are no vending machines. [Related terms: drinks machine, snack machine, automatic dispenser] Does Hotel Astor offer special dietary options? Yes, special dietary options are available. Dietary meals are available only as part of special packages (e.g., Aqua Slimming, Fitness Holidays).. [Related terms: gluten free, vegan, vegetarian, halal, kosher, allergies] Is there a kid-friendly buffet at Hotel Astor? Yes, a kid-friendly buffet is available. The restaurant offers meals and drinks for children, such as chicken soup with noodles, tomato soup, chicken fillets, spaghetti, poultry meatballs, and pancakes.. [Related terms: children's menu, kids food, family dining] Does Hotel Astor have a tennis court? Yes, there is a tennis court. Available seasonally. Pricing: 50 PLN/hour with equipment, 40 PLN/hour without equipment.. [Related terms: play tennis, racket sports, tennis equipment] Is there a golf course at Hotel Astor? No, there is no golf course on-site. [Related terms: golfing, putting green, driving range, 18 holes] Does Hotel Astor have a cinema room? Yes, a cinema room is available. Available as a room with seating; films are shown via projector, usually cartoons for children as part of the entertainment program.. [Related terms: movie theater, screening room, film projection] Is there a library at Hotel Astor? No, Hotel Astor does not have a library. [Related terms: reading room, books, quiet area, study] Does Hotel Astor have a casino? No, Hotel Astor does not have a casino. [Related terms: gambling, slot machines, poker tables, betting] Is there a nightclub or DJ at Hotel Astor? Yes, a nightclub or DJ is available. Disco events take place at the neighboring Primavera property; Astor Hotel guests can also attend.. [Related terms: disco, party, dancing, music venue, evening entertainment] Does Hotel Astor have karaoke? No, karaoke is not available. [Related terms: singing, music entertainment] Is there a shopping area at Hotel Astor? No, there is no shopping area on-site. [Related terms: boutiques, retail stores, shops, souvenirs] Is there a minimarket at Hotel Astor? Yes, there is a minimarket on-site. The nearest hotel shop with basic necessities is available at the sister property Primavera Jastrzębia Góra.. [Related terms: convenience store, grocery shop, kiosk, essentials shop] Are beach umbrellas and loungers available at Hotel Astor? Yes, beach umbrellas and loungers are provided. Guests can rent beach sun loungers; umbrellas and windbreaks are not provided.. [Related terms: sun beds, beach chairs, parasols, beach service] Does Hotel Astor offer wedding planning services? Yes, wedding planning services are available. The hotel hosts various special events; details are available in the “local” section.. [Related terms: marriage services, event planner, bridal services, wedding venue] Is babysitting service available at Hotel Astor? No, babysitting service is not available. [Related terms: nanny, child care, baby sitting, kids supervision] Does Hotel Astor have entertainment staff? Yes, there is entertainment staff at the hotel. Entertainment programs for children and adults are organized according to a schedule provided at check-in.. [Related terms: animation team, animators, activity leaders, resort entertainment] Does Hotel Astor have an indoor swimming pool? Yes, there is an indoor swimming pool. The hotel features a recreational pool (15 m x 5 m, depth 1.2 m) included in the stay, as well as a jacuzzi in the pool area. For external guests, the pool zone is available daily from 9:00 to 21:00 at 29 PLN/hour.. [Related terms: heated pool, inside pool, covered pool] Does Hotel Astor have an outdoor swimming pool? No, Hotel Astor does not have an outdoor swimming pool. [Related terms: outside pool, lido, sun deck pool, infinity pool] Is there a kids' pool at Hotel Astor? Yes, there is a pool specifically for kids. The hotel offers a children’s pool (paddling pool). Access is free for hotel guests.. [Related terms: paddling pool, children's pool, splash pool, shallow pool] Are sun umbrellas available at Hotel Astor? No, sun umbrellas are not provided. [Related terms: pool umbrellas, shades, parasols, sun protection] Does Hotel Astor have a spa? Yes, Hotel Astor features a spa and wellness center. Gaja Natural SPA is located on level -1 and is open daily from 9:00 to 21:00.. [Related terms: wellness center, massages, treatments, relaxation center, health spa] Is there a sauna at Hotel Astor? Yes, a sauna is available. SAUNA AREA (18+): Finnish sauna, steam sauna, infrared sauna, Kneipp path FAMILY SAUNA: sauna is adapted to the needs of our youngest Guests, with a maximum temperature of 65°C. Use of the sauna facilities is free of charge for hotel Guests. The sauna zone is located on level -2 in the pool area and is available only for adults (18+). A family sauna is available for guests with children.. [Related terms: dry heat bath, finnish sauna, sweat lodge] Is there a steam room at Hotel Astor? Yes, a steam room is available. Located in the pool area on level -2, included in the stay.. [Related terms: steam bath, vapor room, wet sauna] Does Hotel Astor have a hammam? Yes, a hammam is available. Guests can use the steam sauna located in the pool area.. [Related terms: turkish bath, moorish bath, public bath] Is there a solarium at Hotel Astor? No, there is no solarium. [Related terms: tanning bed, sun room, sunbathing area] Does Hotel Astor have a private beach? No, Hotel Astor does not have a private beach. [Related terms: exclusive beach, hotel beach, seaside access, beachfront] Are body treatments available at Hotel Astor? Yes, body treatments are available. SPA TREATMENTS AVAILABLE AT GAJA SPA, Each treatment room is a unique space inspired by a different natural element. Treatments take place in the following rooms: Fire, Air, Earth, and Water. Access requires prior booking of a treatment and involves an additional fee.. [Related terms: scrubs, wraps, facials, exfoliation, beauty treatments] Is there a hair salon at Hotel Astor? No, Hotel Astor does not have a hair salon. [Related terms: hairdresser, barber, stylist, beauty salon] Does Hotel Astor offer yoga classes? Yes, yoga classes are available. Yoga classes are available according to the activity schedule provided by the hotel.. [Related terms: pilates, stretching, meditation class, wellness sessions] Does Hotel Astor have a fitness center or gym? Yes, a fitness center/gym is available. Use of the gym is free of charge for hotel Guests.The gym is open daily from 8:00 a.m. to 10:00 p.m. on level -2. PRICE LIST FOR EXTERNAL GUESTS:Single gym entry – 25 PLN 4-entry gym pass (valid for 1 month) – 90 PLN OPEN gym pass (unlimited entries, valid for 1 month) – 150 PLN OPEN wellness pass (gym, swimming pool, jacuzzi, sauna area; unlimited entries, valid for 1 month) – 250 PLN. [Related terms: gymnasium, workout room, weights room, cardio equipment, exercise facilities] Are fitness classes available at Hotel Astor? Yes, fitness classes are offered. Fitness classes: Stretching, Pilates, Zumba, Yoga – group classes of varying intensity and difficulty levels, led by our friendly and professional instructors. Classes are held according to the stay schedule. The hotel offers activities such as aqua fitness, stretching, and strengthening classes. Participation costs 25–35 PLN. The schedule is available at reception. Classes are available only for adult guests staying at the hotel (not for external visitors).. [Related terms: aerobics, group workout, personal training, gym classes] Is daily housekeeping provided at Hotel Astor? Yes, daily housekeeping is provided. Housekeeping is provided every second day, or whenever requested by the guest.. [Related terms: room cleaning, maid service, bed making, tidy up] Does Hotel Astor offer laundry services? Yes, laundry services are available. Available at the neighboring Primavera property: self-service washing machine and dryer located on the 2nd floor of Building A. Additional fee applies (washing cycle: 2×5 PLN, drying cycle: 2×5 PLN). Guests must bring their own detergent or purchase it at the Primavera minimarket.. [Related terms: washing service, clothes washing, laundromat, self-service laundry] Is ironing service available at Hotel Astor? Yes, ironing service is available. An ironing room is located on the 4th floor next to the elevator, equipped with an ironing board and iron for guest use.. [Related terms: pressing service, clothes ironing] Does Hotel Astor offer dry cleaning? No, dry cleaning is not available. [Related terms: professional cleaning, suit cleaning, delicate garment cleaning] Does Hotel Astor have 24-hour security? No, 24-hour security is not specified. [Related terms: guards, night security, safe property, patrol] Are there security alarms at Hotel Astor? Yes, security alarms are installed. The hotel is equipped with a security alarm system.. [Related terms: burglar alarm, intruder alert, safety system] Does Hotel Astor have smoke alarms? Yes, smoke alarms are installed. Installed in every room. Smoking is strictly prohibited throughout the hotel.. Standard safety compliance, Smoking is permitted only in designated areas near the entrances.. [Related terms: fire detection, smoke detectors, fire safety] Are there fire extinguishers at Hotel Astor? Yes, fire extinguishers are available. The hotel is equipped with an extensive fire safety system, and fire extinguishers are available throughout the property.. [Related terms: fire fighting equipment, safety equipment] Does Hotel Astor have carbon monoxide detectors? Yes, carbon monoxide detectors are installed. Compliant with safety regulations.. [Related terms: CO detector, gas safety, air monitoring] Is there a safety deposit box at Hotel Astor? Yes, a safety deposit box is available. Safes are available in Deluxe rooms in the main building and in all rooms in Building B. Safes are not available in Comfort and Classic rooms in the main building; in such cases, guests can use the safe at reception. The hotel is not responsible for unattended items.. [Related terms: hotel safe, valuables storage, secure box] Is Wi-Fi available at Hotel Astor? Yes, Hotel Astor offers Wi-Fi. Free Wi-Fi is available throughout the hotel.. [Related terms: internet access, wireless connection, high-speed net, online access, broadband] Do the rooms at Hotel Astor have a TV? Yes, the rooms are equipped with a TV. All rooms are equipped with a TV.. [Related terms: television, cable TV, satellite channels, flat screen] Is there an alarm clock in the room at Hotel Astor? No, there is no alarm clock in the room. [Related terms: alarm clock, wake up clock, radio clock] Are baby cribs available at Hotel Astor? Yes, baby cribs are available. Available for an additional cost of 10 PLN per night.. [Related terms: cot, infant bed, baby bed] Are baby safety gates available at Hotel Astor? No, baby safety gates are not available. [Related terms: child gates, stair gates, infant safety] Are strollers available at Hotel Astor? Yes, strollers are available. Possibility to rent a stroller for a child free of charge, with a 300 PLN deposit. [Related terms: prams, pushchairs, buggies] Does Hotel Astor provide pet baskets or bowls? Yes, pet baskets and bowls are available. Pet-friendly hotel providing beds and bowls. Additional fee: 75 PLN per night. Pets up to 10 kg are allowed in Deluxe rooms.. [Related terms: dog bed, cat bed, food bowls, pet amenities] Is there a desk in the room at Hotel Astor? Yes, the rooms are equipped with a desk. Available in every room.. [Related terms: work space, writing table, office desk, workstation] Do the rooms at Hotel Astor have a seating area? Yes, there is a seating area in the room. Available outdoors and near the lobby bar.. [Related terms: sitting area, armchairs, living space] Is there a sofa in the room at Hotel Astor? Yes, the room includes a sofa. Depends on room type. [Related terms: couch, settee, sofa bed] Do the rooms at Hotel Astor have air conditioning? Yes, the rooms are air-conditioned. Available only in Deluxe rooms.. [Related terms: AC, A/C, climate control, cooling, air con] Is there a fan in the room at Hotel Astor? Yes, a fan is provided in the room. Standing fans can be rented at reception with a deposit.. [Related terms: ceiling fan, standing fan, ventilation] Do the rooms at Hotel Astor have a heater? Yes, heating is available in the rooms. Portable heaters available at reception.. [Related terms: heating, central heating, radiator, warmth] Is there an air purifier in the room at Hotel Astor? No, there is no air purifier. [Related terms: air cleaner, HEPA filter, air filtration] Are mosquito nets provided at Hotel Astor? No, mosquito nets are not provided. [Related terms: insect screen, bug net, bed canopy] Is there a safe box in the room at Hotel Astor? Yes, the room is equipped with a safe box. Available in Deluxe rooms and all rooms in Building B. Not available in Comfort and Classic rooms in the main building (safe available at reception instead).. [Related terms: in-room safe, room security box, valuables locker] Do any rooms at Hotel Astor have a private pool? No, rooms do not have private pools. [Related terms: plunge pool, personal pool, suite with pool] Do the bathrooms at Hotel Astor have a walk-in shower? Yes, bathrooms feature a walk-in shower. Walk-in showers are available in Deluxe rooms.. [Related terms: accessible shower, shower stall, rain shower] Is there a hot tub at Hotel Astor? Yes, a hot tub is available. Available in the pool area.. [Related terms: jacuzzi, whirlpool, spa bath] Is there a wardrobe or closet in the room at Hotel Astor? Yes, a wardrobe or closet is provided. Most rooms feature built-in wardrobes.. [Related terms: clothes storage, armoire, cupboard, hanging space] Do the rooms at Hotel Astor have a balcony or terrace? Yes, rooms feature a balcony or terrace. All rooms in the main building have balconies. Standard rooms in Building B do not.. [Related terms: veranda, patio, outdoor deck, private balcony] Is a hairdryer provided at Hotel Astor? Yes, a hairdryer is available in the room. Available in all rooms.. [Related terms: blow dryer, hair dryer] Is an iron and ironing board available at Hotel Astor? Yes, an iron and ironing board are provided. Available in the ironing room on the 4th floor next to the elevator.. [Related terms: clothes iron, pressing facilities] Are towels provided at Hotel Astor? Yes, towels are provided. Provided in all rooms. Additional pool towels are available in the pool area.. [Related terms: bath towels, hand towels, beach towels, bathroom linens] Is linen provided at Hotel Astor? Yes, linen is provided. High-quality linen provided in all rooms.. [Related terms: bed sheets, bedding, pillowcases, duvet covers] Does Hotel Astor offer premium bedding? Yes, premium bedding is available. Deluxe rooms offer the “Sleep Well” package for enhanced comfort, including a weighted blanket, dual-sided pillow (buckwheat and spelt filling), eye mask with flaxseed, diffuser with essential oils, guided relaxation (via QR code), yoga mat, blue-light blocking glasses, and access to the book “Why We Sleep” (available at reception). Minimum stay: 2 nights. Cost: 69 PLN per person per night.. [Related terms: luxury linens, high thread count sheets, down comforters, pillow menu] Is there a lounge area at Hotel Astor? Yes, a lounge area is available. Available in the lobby bar area with sofas and armchairs.. [Related terms: sitting room, parlor, relaxation space] Is there a coffee/tea maker in the room at Hotel Astor? Yes, a coffee/tea maker is provided. All rooms include coffee, tea, and an electric kettle. Deluxe rooms also feature capsule coffee machines.. [Related terms: kettle, coffee machine, tea facilities, espresso machine] Are bathrobes and slippers provided at Hotel Astor? Yes, bathrobes and slippers are provided. Bathrobes are available in Deluxe rooms. Guests in other rooms can borrow one from Gaja Spa with a 150 PLN deposit (refundable upon return). Children’s bathrobes are also available in various sizes.. [Related terms: robes, house shoes, spa gown] Is a shower kit provided at Hotel Astor? Yes, a shower kit is available. Each bathroom includes a universal shower gel.. [Related terms: toiletries, shampoo, soap, conditioner, amenity kit] Do the rooms at Hotel Astor have a kitchen or kitchenette? Yes, rooms feature a kitchen or kitchenette. Only the Studio Grand Komfort (3-room unit) in Building B includes a kitchenette.. [Related terms: cooking area, stove, microwave, fridge, apartment style] Is there a minibar in the room at Hotel Astor? No, there is no minibar. [Related terms: room fridge, drinks cabinet, snack bar in room] Are there books, DVDs, or music for children at Hotel Astor? Yes, entertainment for children is available. Books available at reception; board games available in the playroom.. [Related terms: children's entertainment, family movies, board games, kids media] Do the rooms at Hotel Astor have a sea view? No, rooms do not have a sea view. [Related terms: ocean view, waterfront, beach view, coastal view] Do the rooms at Hotel Astor have a city view? No, rooms do not have a city view. [Related terms: urban view, skyline view, street view] Do the rooms at Hotel Astor have a garden view? Yes, some rooms offer a garden view. Some rooms offer views of both the garden and the roof.. [Related terms: park view, nature view, greenery view] Do the rooms at Hotel Astor have a mountain view? No, rooms do not have a mountain view. [Related terms: hill view, scenic view, alpine view] Do the rooms at Hotel Astor have a pool view? No, rooms do not have a pool view. [Related terms: view of swimming pool, water view] Can you describe the rooms at Hotel Astor? Rooms at Hotel Astor are comfortable, modern guest rooms, often equipped with a balcony, TV, Wi-Fi, desk, seating area, and a bathroom with a shower. Some rooms are themed (e.g. De Luxe rooms with a swing) and designed for couples, families, or relaxing stays. Hotel Astor offers over 350 sleeping places and a wide range of room categories: STANDARD, KOMFORT, CLASSIC, and DE LUXE, allowing each guest to choose a space tailored to their needs. To enhance rest quality, a special “Sleep Well” package is also available, designed to support recovery and highlight the importance of sleep for overall well-being. Room types include: De Luxe Double Room De Luxe — 20 m² Family De Luxe — 40 m² Studio Grand De Luxe — 50 m² Apartment De Luxe — 60 m² Classic Double Room Grand Classic — 20–30 m² Studio Classic — 38 m² Family Classic — 36–40 m² Komfort Single Room Komfort — 14–17 m² Double Room Grand Komfort — 20–30 m² Family Komfort — 38 m² Studio Komfort — 38 m² Studio Grand Komfort (2-room) — 55 m² Building B Double Room Grand Komfort — 20–30 m² Family Komfort — 36 m² Studio Grand Komfort (3-room) — 60 m² Single Room Standard — 18 m² Double Room Standard — 20 m² Double Room Grand Standard — 30 m² More details can be found in the “Rooms” section.. [Related terms: room details, accommodation types, suite features, room layout] Are room upgrades available at Hotel Astor? Upgrades are available from Standard rooms to higher categories, including Komfort, Classic, and De Luxe. The exact room names and categories depend on the selected booking offer. Benefits include more space, higher comfort, additional amenities (e.g. air conditioning in De Luxe rooms), and enhanced in-room features.. [Related terms: better room, suite upgrade, premium room options, upsell] Does Hotel Astor offer special packages? We offer a wide range of packages across the following categories: Leisure, Family, Aqua Slimming, SPA, Business, Local Experiences, and Vouchers, available year-round and seasonally (spring, summer, autumn, holidays, long weekends, vacations). Seasonal & Thematic Packages: Examples include Women’s Day, Easter, May holidays, Corpus Christi long weekend, summer stays, and themed weekends. Packages typically include accommodation, half board (buffet), unlimited pool and sauna access, children’s animations, themed events, and access to hotel attractions. Family Packages: Include animations, inflatable attractions, mascot parades, foam parties, and themed programs for children (e.g. Summer Adventure Club, multi-generational stays). SPA Packages: Relaxation SPA packages for individuals, couples, or friends. Weight-Loss Programs: Aqua Slimming, fitness stays, and themed wellness programs. Special Offers & Promotions: Non-refundable “Price of the Day,” seasonal discounts (up to -40%), and loyalty/group discounts (5–15% depending on conditions). Day Packages: E.g. Sunday buffet with access to Fun&Jungle play area. Business Packages: Conferences, training sessions, and corporate stays with access to full conference infrastructure. You can find more details about our offers in the "Offer/Packages" section of the website.. [Related terms: deals, offers, honeymoon package, family bundle, all-inclusive] Are there additional services or products available at Hotel Astor? Guests booking multiple SPA treatments receive discounts: – above 1000 PLN → 5% discount – above 1400 PLN → 10% discount. [Related terms: extras, add-ons, additional services, experiences] Are there any restaurants near Hotel Astor? Astoria Restaurant (on-site) offers lunch dishes and desserts. There are also local restaurants along the Jastrzębia Góra promenade serving Polish cuisine and seafood. Buffet meals and room service are also available at the property.. [Related terms: local dining, places to eat nearby, food recommendations, nearby cafes] What local activities are available near Hotel Astor? On-site: bowling alley, billiards, children’s events at Fun&Jungle, and various family and social events. Nearby: beach access (~100 m), Nadmorski Landscape Park, seaside walks, cycling routes, outdoor fitness, and SPA/wellness programs. Seasonal events such as bonfires and themed activities are also organized depending on the package.. [Related terms: things to do, sightseeing, excursions, attractions, events] What are the points of interest near Hotel Astor? Baltic Sea beach — about 5 minutes walk Światowid Promenade — lively seaside area Lisi Jar — scenic coastal gorge Rozewie Lighthouse — historic landmark Northern Star (Gwiazda Północy) — the northernmost point in Poland. [Related terms: landmarks, tourist spots, monuments, must see places] Does Hotel Astor offer airport shuttle services? The hotel does not provide airport transfers. However, a taxi can be arranged via reception.. [Related terms: airport pickup details, shuttle schedule, transfer cost] What are the parking details at Hotel Astor? On-site parking is available for 25 PLN per day.. [Related terms: parking cost, parking availability, valet price, public parking nearby] What public transport options are near Hotel Astor? Bus stops and a taxi stand are located near the hotel.. [Related terms: nearest metro, bus stop, train station, getting around] Is the deposit refundable in case of cancellation? YES. The deposit is 30% or 100% of the stay value (depending on the offer). The payment deadline is stated in the booking confirmation. Failure to pay on time results in automatic cancellation. Refundability depends on the selected offer. Can I pay by bank transfer and what do I need to show on arrival? YES. For bank transfer payments, proof of transfer must be presented no later than the day of arrival. What if I arrive late or do not arrive on the day of check-in? The reservation is valid until 7:00 AM the following day, unless the guest informs the property about a late arrival. In case of no-show and no cancellation, the prepayment is retained. Can I extend my stay or check out later? YES. Requests for extending the stay must be made no later than the day before departure. Extensions are subject to availability. Same-day late check-out until 6:00 PM is possible for 195 PLN per room. Can I invite non-registered guests to my room? YES. Visitors are allowed in rooms between 6:00 AM and 10:00 PM. Are there quiet hours? YES. Quiet hours are from 10:00 PM to 6:00 AM. How can I file a complaint and how much time do I have? YES. Complaints can be submitted at reception 24/7. They must be reported as soon as possible, no later than 30 days after departure. Complaints are reviewed within 14 days, and responses are sent by email. Is a voucher/gift card refundable? NO. Vouchers are non-refundable, cannot be exchanged for cash or another voucher, and have an expiration date after which they become invalid. Is the pool available daily and at what times? YES. Hotel guests: free access daily 8:00 AM–10:00 PM (adults) and 9:00 AM–9:00 PM (children). External guests: daily 9:00 AM–9:00 PM, 29 PLN per hour. Is it forbidden to bring food or glass into the pool area? YES. Bringing food and glass into the pool area is not allowed. Do you offer weight-loss programs? YES. Available programs include Aqua Slimming and fitness stays. Can I enter the pool area with a stroller? NO. Strollers are not allowed in the pool area. Does the property offer seasonal and themed packages? YES. Packages are available for Women’s Day, Easter, May holidays, Corpus Christi, Christmas, summer, and themed weekends. Details are available in the “Offers” section. Are SPA packages available? YES. Yes, including packages such as the Relaxation SPA package. Can you organize large events? YES. In cooperation with Primavera, events can be organized for up to 1000 people (theatre or standing banquet) or up to 450 people (seated banquet). Are pets allowed in the pool area? NO. Pets are not allowed in the pool area. Can I book a package without accommodation? YES. Day packages are available, e.g. Sunday buffet with access to Fun&Jungle and free parking. Is smoking or alcohol allowed in the pool area? NO. Smoking and alcohol consumption are prohibited. Are there dress code requirements for the pool? YES. Swimwear is required. After entering the changing area, pool footwear (flip-flops) is mandatory. Is there a SPA on-site and what are the opening hours? YES. Gaja Spa is open daily from 9:00 AM to 9:00 PM. Treatments and massages are available at an additional cost with prior reservation. How can I pay for SPA treatments? YES. Payment can be made by cash, card, bank transfer, or gift card. Hotel guests can also charge the cost to their room. Do children in diapers need special swim diapers? YES, Disposable swim diapers are required. Are non-refundable offers available at lower prices? YES, “Price of the Day” and selected seasonal offers are available as non-refundable options at attractive rates. How can I book SPA treatments? Reservations can be made in person at Gaja SPA reception, by phone +48 58 771 55 00 ext. 3, or by email gajaspa@primaverahotele.pl Can children use the pool on their own? NO. Children under 13 must be supervised by an adult. Is a deposit or prepayment required? YES. A deposit of 30% or 100% of the stay value is required (depending on the offer). The payment deadline is stated in the booking confirmation. Failure to pay results in cancellation. Phone number of the hotel: +48 58 771 55 55 Email address of the hotel: rezerwacje.astor@primaverahotele.pl Additional information about Hotel Astor: Hotel Astor and Primavera share the same owner and are located close to each other. Guests staying at Hotel Astor can take part in children’s animations and sports activities for adults at Primavera. Some packages also include access to the Playland playroom and the Water Park. The number of entries depends on the length of stay (from 1 to 3 entries per person) and is based on the selected package. These entries are not included in offers such as “Price of the Day” and depend on the specific package details. Building B has a separate external entrance and is not directly connected to the main building. Guests must walk outside to access facilities such as reception, restaurant, entertainment areas, playroom, and pool.. [Related terms: extra details, unique features, special policies, additional services] What leisure activities, sports, or entertainment options do you offer? At Hotel Astor, guests can enjoy the following activities: Tennis Court, Cinema Room, Nightclub/DJ, Minimarket, Beach Umbrellas/Loungers, Wedding Planning, Entertainment staff. Does the hotel have business centers, meeting rooms, or facilities for events? For professional needs, Hotel Astor offers the following business facilities: Business Center, Conference Rooms, Meeting Rooms, Banquet Hall, Fax/Photocopying. Are there laundry services, housekeeping, or garment care available? To ensure a clean stay, Hotel Astor provides: Daily Housekeeping, Laundry, Ironing Service. Are there any shared spaces, lounges, or public areas for guests to use? During your stay at Hotel Astor, you have access to several common areas: Parking, Lobby, Elevators, Garden/Terraces, Picnic area, BBQ facilities, Kids Club/Play Area, Shared lounge/TV Area, Toilet with grab rails, Wheelchair accessible. What facilities, services, and general amenities are offered at the hotel? Hotel Astor provides a wide range of guest services, including: Parking, Lobby, Elevators, Garden/Terraces, Picnic area, BBQ facilities, Kids Club/Play Area, Shared lounge/TV Area, Toilet with grab rails, Wheelchair accessible, Business Center, Conference Rooms, Meeting Rooms, Banquet Hall, Fax/Photocopying, 24-hour Front Desk, Early Check-In, Late Check-Out, Lockers, Baggage Storage, Wake-up Service, Organized Activities, Airport Shuttle, Bicycle Rental, Restaurant(s), Bar, Snack bar, Room Service, Breakfast in the room, Packed lunches, Special Dietary Options, Kid-Friendly Buffet, Tennis Court, Cinema Room, Nightclub/DJ, Minimarket, Beach Umbrellas/Loungers, Wedding Planning, Entertainment staff, Indoor Swiming pool, Kids' pool, Spa, Sauna, Steam Room, Hammam, Body Treatments, Yoga classes, Fitness Center/Gym, Fitness classes, Daily Housekeeping, Laundry, Ironing Service, Security alarm, Smoke alarms, Fire extinguishers, Carbon monoxide detector, Safety deposit box, Wi-Fi, TV, Baby Crib, Strollers, Pet basket/bowls, Desk, Seating Area, Sofa, Air conditioning, Fan, Heater, Safe Box, Walk-in shower, Hot tub, Wardrobe/Closet, Balcony/Terrace, Hairdryer, Iron/Ironing board, Towels, Linen, Premium bedding, Lounge area, Coffee/tea maker, Bathrobe and slippers, Shower kit, Kitchenette or full kitchen, Books, DVDs, or music for children, Garden view, Describe the rooms of your property & characteristics. What are the dining options, restaurants, or breakfast services available? Food and beverage offerings at Hotel Astor include: Restaurant(s), Bar, Snack bar, Room Service, Breakfast in the room, Packed lunches, Special Dietary Options, Kid-Friendly Buffet. Is there a swimming pool, spa, gym, or wellness area at the hotel? Wellness facilities at Hotel Astor are available for your relaxation, specifically: Indoor Swiming pool, Kids' pool, Spa, Sauna, Steam Room, Hammam, Body Treatments, Yoga classes, Fitness Center/Gym, Fitness classes. What services are provided by the reception or front desk? Our team at Hotel Astor can assist you with several reception services: 24-hour Front Desk, Early Check-In, Late Check-Out, Lockers, Baggage Storage, Wake-up Service, Organized Activities. What are the room features and in-room amenities provided? The rooms at Hotel Astor are equipped with various features: Wi-Fi, TV, Baby Crib, Strollers, Pet basket/bowls, Desk, Seating Area, Sofa, Air conditioning, Fan, Heater, Safe Box, Walk-in shower, Hot tub, Wardrobe/Closet, Balcony/Terrace, Hairdryer, Iron/Ironing board, Towels, Linen, Premium bedding, Lounge area, Coffee/tea maker, Bathrobe and slippers, Shower kit, Kitchenette or full kitchen, Books, DVDs, or music for children, Garden view, Describe the rooms of your property & characteristics. What safety measures and security systems are in place at the hotel? Your safety at Hotel Astor is supported by several measures: Security alarm, Smoke alarms, Fire extinguishers, Carbon monoxide detector, Safety deposit box. Are there transport services, shuttles, or car rentals available at the property? Hotel Astor facilitates your mobility with the following transport options: Airport Shuttle, Bicycle Rental.